Kickstarter requires that backers receive regular updates separate from any other communication the creators may send out.
I'll compare two projects. City of Titans is an MMO based, at least spiritually, on the City of Heroes MMO. It raised nearly $680k and is over 3 years late. But the backers get regular updates. If there have been any complaints I haven't seen them.
LWD doesn't do communication. All the backers are waiting on are stretch goals. Backers are angry.
What's the difference?
my Realm Works videos
https://www.youtube.com/channel/UCZU...4DwXXkvmBXQ9Yw
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