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EightBitz
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Join Date: May 2013
Posts: 1,458

Old August 6th, 2019, 09:23 PM
Quote:
Originally Posted by Alewis View Post
How easy is it to switch between devices? I have not tried it but I already get errors about wrong device name and I've only used it on one device.
I was having issues with this, and I think one of the reasons was that I was just closing the web browser on the previous device/browser. I wasn't explicitly logging out before closing the browser.

I just double checked and confirmed that this is the case. If you just close the web browser, you are NOT logged out. You have to explicitly log out of your previous session (which means you have to go back to your previous device and reconnect to the web site).

I've submitted a request to the support email to address this issue, either by closing the session when someone closes their web browser, or by offering an option to log out the previous session when attempting a new logon.
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