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Join Date: Oct 2014
Location: Chicago, IL
Posts: 1,689

Old January 17th, 2021, 04:51 PM
Originally Posted by Ualaa View Post
In the past, tickets I've submitted (I use a VPN) were never received.

I made a comment once on the facebook fanpage for Realm Works, and one of the Lone Wolf people contacted me.
They verified they hadn't received a ticket, but were able to resolve my (your realm won't sync, some error code) issue the following day.
In the past, when I still bothered submitting support tickets, I'd frequently be told by Rob and the other technical people involved with RW that they had never received the ticket, I didn't use a VPN back then. The fast is whatever program they use for collection of tracking of tickets hasn't worked properly in roughly 5 years.

my Realm Works videos
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