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Daelda
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Join Date: Feb 2013
Posts: 62

Old December 31st, 2013, 07:20 AM
Quote:
Originally Posted by davidp View Post
We suspect a part of what has happened is that you started with databases on two machines. You synced up on one machine and then you synced up on the other. Since neither had been synced before, we allowed the syncing of both to go through. This then caused two entry point topics that got created independently on the two computers to get synced to the server. It then causes the problem that occurs.

We probably should have spelled this out better, but the way we had wanted you to get Realm Works on a second computer would be to delete the database and bring everything down from the server or that you did a backup of the first computer AFTER the syncing and then did a restore on the second computer of that backup.

A lot of the errors are occurring because we didn't have starting point topics right from the beginning but added it after databases had been created and then we independently create it on each of the databases on the client after the fact.

We can sort this out for everyone, but it looks like we would have to delete some of the realm starting point topics that have been created which means if you customized the one that isn't hooked up any longer, you could loose those customizations.
Ah. I thought that the server would notice that the 2nd computer's database was out-of-date and would thus download the new database. I must have missed the instructions to delete the 2nd database first. Hopefully this won't take too long/be too much work on your part and I won't lose too much/any data. Thanks for everything you do - we appreciate it.
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