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markelphoenix
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Join Date: Aug 2019
Posts: 30

Old September 1st, 2019, 10:58 AM
Quote:
Originally Posted by Lj Stephens View Post
Hi all. I see several comments that I’d like to address, and I apologize for not responding to them earlier in this thread. I hope this helps to answer some of your many questions.

1. Hero Lab Online currently supports Starfinder and Pathfinder 2. In the fall it will also support Shadowrun 6.

2. The $25 per year is a nominal subscription fee for server access to HLO. It breaks down to about $2 per month to be able to access your characters on any device, and it doesn’t begin for some time yet.

3. Not only do we have a demo version of HLO, but we also have a 60-day money-back guarantee, should you decide it’s not for you.

4. There are future plans to allow you to migrate your content from HLC to HLO for a less-than-$20, one-time fee.

5. We apologize for the periodic downtime. We do announce those times in advance when we can. We are continuing to update and improve the product daily. That does require the occasional downtime, and acknowledge the inconvenience to you.

6. Many believe the HLO character sheet is an improvement over the HLC character sheet and we are continuing to listen to comments in an attempt to improve it further.
Have you guys looked into zero downtime deployment strategies? Not sure what you're using for back end, but most cloud providers provide multiple availability zone, so shouldn't be terrible to do rolling maintenance where you bring down Availability zone 1, all traffic goes to Availability zone 2, then you bring 1 back up, and bring down 2.
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