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Hi all! I'm afraid Lj got a little confused on this subject. This issue really had little to do with the number of excited people using the software. Though we do appreciate that so many wanted to try it!
Unfortunately, the poor performance is entirely our fault as we overlooked an indirect implication that increased the load when we launched PF2. Everyone is home now and working as hard as they can to get any performance issues hammered out and HLO should be operating much better even now.
We will be making an announcement soon offering free server time to those who suffered with us at launch.
We are discussing a better system for releases that will hopefully prevent stability issues from here on.
The launch of Campaign Theater in the near future will provide encounter building features for HLO. As we've said elsewhere, HLO is essentially a beta product. This is the reason we have yet to start charging anyone the subscription fee and are letting users continue on for free well past the initial free time given. We want to have a stable product that provides the appropriate functionality for both GMs and players before we call it a full product.
Hope that helps!
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