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Krothos
Senior Member
 
Join Date: Jan 2015
Posts: 463

Old January 9th, 2021, 11:05 AM
1) Why is the cart requiring me to purchase a game system with the Classic Migration to HLO Standard Level? Don't I already have the game system with my classic license? I joined my HLC license to my online account prior to adding the Classic Migration option to my cart.

2) If I purchase the Standard service, and later in 2 months upgrade to the Patron service, how does that work? Will I get a refund for the unused part of the Standard service, or a credit applied to the Patron service price?

3) Everywhere the website indicates "$5 off for new users". Why am I not seeing that discount when I place the Standard service in my cart? I've never used HLO before.

Last edited by Krothos; January 9th, 2021 at 05:13 PM. Reason: Added clarification that I did link my HLC license to HLO account.
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