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Join Date: Dec 2013
Posts: 709

Old May 16th, 2019, 04:12 PM
Originally Posted by Toblakai View Post
I don't think they can offer a refund for a digital product, there is no way for them to verify that you actually deleted it. It would be like asking Amazon to refund you for am item but you don't send it back.

His offer of deleting the RealmWorks account would possibly work but you could still run it in offline mode. But I suspect this option would not satisfy him regarding future purchases of HLO/HL.

I think your option of reporting issues and seeing the fixes would be the best route at this time.
I have not seen that module, but if the product digital or whatever does not meet the description or so, I would think that you can get your money back. (At least here). But that is not after the company had the option to fix the situation. How one is enforcing this right is another subject.

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