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Join Date: Aug 2010
Posts: 1,521

Old February 18th, 2017, 10:02 PM
I have seen periodic Windows updates make sufficient changes to cause HeroLab to see the machine as new. I have noted that some windows updates are sufficient to cause Windows to act like a new install.

Send a support ticket. Message board posts will be seen when someone has time to look. A support request/bug report may get faster attention.
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