Hi folks! We are sorry for the confusion. Please allow me to help clear a couple of things up.
1. If you run out of time and do not renew, you’ll still be able to access and view all of the Characters you’ve made. You will simply be unable to edit or save changes to them. As for the Data Packages you purchase, they will be unlocked forever, you don’t need to pay to add them to your Account again, simply renewing your Server Access time will allow you to resume the full suite of functions available with Server Access. We understand this isn't everyone's cup of tea, that's why HL Classic will remain an option for the foreseeable future
2. The HLO FAQ page was down briefly for maintenance. Sorry for the inconvenience.There is a new link:
http://www.wolflair.com/hero-lab-online-faq/