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Matt Droz
Senior Member
Join Date: Apr 2010
Posts: 152

Old September 23rd, 2019, 05:32 PM
I'm getting an error message (below) when trying to open more than one instance of Hero Lab on my machine at a time. Being a DM, this is pretty much how I can keep track of players and other characters at once without loading 20 portfolios into one file. Was this a deliberate action on the update? If so, can we ask to have it changed back? If not, when can it be fixed?

Only a single instance of Hero Lab can be used at a time prior to licensing.
Just to clarify, this isn't a license issue where I'm opening Hero Lab on different machines, but opening a second instance on the same machine.
I was about to hit submit on this, then I made sure to activate the license on both the 34-bit AND 64-bit versions of the software and the error went away. Later!

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