Thread: Mac OS?
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Caliber42
Junior Member
 
Join Date: Oct 2010
Location: South Dennis, MA
Posts: 9

Old October 23rd, 2010, 12:16 PM
Quote:
Originally Posted by rob View Post
I assume your father isn't using Hero Lab right now on that laptop. If that's correct, just move the license on that laptop to a different computer you have access to. You can do this by simply activating that license number on a different computer. If it's been at least 4 months since you last activated the license on the other laptop, you can do this automatically. If it's been less than 4 months, you'll be sent to a form where you can request to have the waiting period waived. Nancy (support) usually gets those requests sorted out in 24 hours.
Heh, I've had Hero Lab for a month or so, not sure exactly. I had the license activated on my Mac the day I got it. The kicker is, I had no idea I was getting the Macbook and had just downloaded and purchased Hero Lab a few days before. I'll see about explaining my situation and sending an email off to the aforementioned Nancy.

Fantastic program by the way. Kudos to your team. I love the customizability of it.

-Cal
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