It's happening to all my characters that are built for 4e. Had Hero Lab for almost a year now. It has done the same thing to every character I have printed out.
The only time I have seen the full text is when I do a copy (Ctrl C) form a saved PDF file, then past (Ctrl V) that into a text editor etc.
It's like the text is there but after 3 lines the next block of text covers it up.
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