Hello Grey,
I'm checking in with you to let you know I've send you a PM with some information regarding your Cases. We have put through several replies to the email address you sent the support request from only to have the message apparently unheeded or undelivered.
You'll find some instructions to send us some debug log files and some questions that can help us diagnose your syncing problems in the PM as well.
Please respond to the PM so we can setup some kind of test to ensure we can communicate properly, and privately so your information can be protected.
Thanks!
--
Ryan Furnas
Lone Wolf Development Support -
support@wolflair.com
http://www.wolflair.com