Even with an internet that is always available it won't help the customer if the servers are down. Not an RW issue but maybe an HLO issue - since I heard that updates are server based.
Each and every time I read "servers are down" (which is completely acceptable and to be expected, because it can happen for a an online consumer grade product) I know, that I am not belonging to the target audience. Because it's just murphy's law, when I would like to play and access is required at this very moment, it wouldn't work and I would be just upset :P Again, with RW it's no problem, most of the stuff can be done offline - which is a good middle ground. Only thing that is so annoying is that I cannot copy around my master realms between my laptops. I'm wondering already how I will manage when the subscription runs out
I just hope that there will be always enough people to make companies turn around or at least mind of the customers that wish offline products, so they continue to develop products that work without internet at full capacity. Especially when (and here iam just speaking about applications in general) an "always online" functionality is just a "nice to have" feature and with little benefit for the customer.
The expectation I have to any application is, that I dont want to add additional (avoidable) risks compared to usage of pen & paper, because that's what I will be measured against, when I'm the one using electronic tools and some other player is not.