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oridyne
Junior Member
 
Join Date: Dec 2007
Posts: 11

Old July 31st, 2020, 06:00 PM
Just updated and now weirdly the 5e SRD dataset crashes when I select that game system using the 32bit HL under windows 10, if I use the 64bit HL it works fine! Loading any other game system seems to work ok with the 32bit HL

The error message is:

Quote:
Hero Lab has encountered an error and needs to close. Sorry! To help us fix this error, please send the following to support@wolflair.com in a single email:

1) A description of what you were doing (unless you include this, we won't have enough information to fix your problem!)

2) This file:
F:\My Documents\Hero Lab\crashreports\Hero Lab-8.9h-959-20200801-024605.dmp

3) Finally, please copy and paste this information into the email (you can right-click this message to do so):

F:\Program Files (x86)\Hero Lab\HeroLab.exe 8.9h 959

major: 6, minor: 2, build: 9200, platform: 2, version: , spmaj: 0, spmin: 0, suitemask: 00000100, type: 1
ACCESS VIOLATION
Address: 0x004ee830
Type: bad write
I have submitted this problem to the support email attaching the requested crash report file as well.

Last edited by oridyne; July 31st, 2020 at 06:17 PM. Reason: adding additional information
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