I am encountering the same issue as the above poster with Shadowrun 5th Edition not printing to PDFs, and spitting out error code "ffffffff/1000" for debug purposes, in Hero Lab version 8.0a.
Quote:
Originally Posted by Colen
Thanks for the bug report - I have some questions:
1) Which version of Windows are you running?
2) Is there a specific character the crash occurs with? Or does it happen with even a blank character with no changes made?
3) If you try and print the character to a "real" printer, or to the Microsoft XPS printer driver, do you get the same crash? How about if you print preview the character?
4) If you have access to any other game systems, do you get the crash with those games also?
Thanks for your help!
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1) Windows 10, build 1607
2) This occurs with any sheet generated in Shadowrun, 5th Edition, even a brand-new sheet with no changes made.
3) This issue occurs using the Hero Lab "Save PDF of Hero" option, Microsoft's Print to PDF drivers, and doPDF 8. When print previewing, the following occurs:
"Hero Lab has encountered an error and needs to close. Sorry! To help us fix this error, please send the following to
support@wolflair.com in a single email:
1) A description of what you were doing (unless you include this, we won't have enough information to fix your problem!)
2) This file:
(there is no file here - TempusRimeblood)
3) Finally, please copy and paste this information into the email (you can right-click this message to do so):
C:\Program Files (x86)\Hero Lab\HeroLab.exe 8.0a 659
major: 10, minor: 0, build: 14393, platform: 2, version: , spmaj: 0, spmin: 0, suitemask: 00000300, type: 1
ACCESS VIOLATION
Address: 0x004e77a9
Type: bad read"
4) This issue does not occur in Dungeons and Dragons, 4th Edition (Demonstration Mode) when Print Preview is selected.