I would ask for examples. Also, what game were you referring to for use. The Lord of the rings files are pretty solid, and the 40k files are in general good health. The files however are not Parton army builder. They are created separate by volunteers and if bugs exist and no one reports them, it's likely that the bugs don't get fixed as we don't know about them.
The only "hobby" GW is interested in is lining their pockets with your money.
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