Quote:
Originally Posted by alientude
Aside from the above factors, Lone Wolf asking for all bug reports to go through their link in HLO takes eyes away from the forums. I'm sure it's a better process for them to be able to track the bugs, but when a company actively discourages its customers from using their forums, it shouldn't be surprising when the forums wither.
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Telling people to bug report through the official bug reporting channel does not seem like discouraging them from posting on the forums, seems like common sense.
Having the forums go down for weeks does discourage it though.