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When you start Hero Lab and click on Find Updates, is there a line in the Latest Updates window near the bottom (you may have to scroll) that says Pathfinder Pack (v 1.7) under Name of Update? If so, click the name (it should highlight) and then Download and it should do so. If it's not there, do you have Show All Updates (or Show Data Files) selected in the drop-down near the lower right of the window?
Currently Running: Pathfinder Second Edition
Currently Playing: Pathfinder First Edition, Star Trek Adventures
Former HL Games: D&D 4e & 5e, Mutants & Masterminds 2E & 3E, Savage Worlds
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