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Join Date: Jan 2010
Location: Chicago, IL (USA)
Posts: 10,730

Old January 28th, 2015, 08:06 PM
FAQs for Community Pathfinder Pack:

1) How do I remove a Community Pack or see which Addons I have installed?
A: (Windows/Mac) Go to Tools->Manage Third Party Updates this will show all the Packs you have installed and the version. To remove highlight Pack name and press "Delete".

A: (iPad) Start the app and Pathfinder game system. At the bottom of the app is the "Updates" button press it. In the bottom left side is a box (Installed Updates) that contain all the Packages (official and community) you have installed. To remove "LEFT SWIPE" on the Pack name until you see the "DELETE" button appear. Press the red "DELETE" to remove the Pack.

2) How to deal with your house rules and community Pathfinder Pack?
A: You should treat the community data set files in the same way you would official Hero Lab files. This means you should NOT make changes directly to the .user files as those changes will be lost when you update to the next version. Instead you should create a new uniquely named .user file that does a Replaces Thing ID if you need to put in your own house rules over these community data sets.

3) What happened to the all the different Pack downloads?
A: See thread ***Pathfinder Packs are going away!!!*** for details.

4) I am getting an error message when I start Hero Lab. How do I post the error to the forums to get help?
A: By right mouse clicking on an error message you can select "Copy". Then you can easily post the message into your post. Doing this will 100% speed up the chance of getting an answer that will actually help you.

5) How do I report an issue for the Pathfinder Pack or something you downloaded from d20pfsrd?
A: You can report it to this thread or send an email to me at shadowchemosh (at) yahoo (dot) com.

6) How do a do a "Fresh/new" install of the the new community Pathfinder Pack?
A: To do a "fresh" install on Windows, Mac or iPad is to delete all the old community packs. See FAQ#1 for full details on how to remove. Start Hero Lab and go to "Tools->Manage Third Party Updates" and delete all the community Packs (ie Pathfinder Basic Pack, Pathfinder 3PP Pack, Pathfinder GM Pack, Pathfinder Basic Pack, etc) [ALL OF THEM!]. Restart Hero Lab and download just the new "Pathfinder Pack".


8) I installed the Community Pathfinder Pack but I can't find any new options to turn on in "Configure Your Hero" window?
A: Please make sure you have really installed the Pathfinder Pack. Please go to "Tools->Manage Third Party Updates" and make sure you see Pathfinder Pack vX.XX listed. If you don't see this you did not fully install the Pack. Please read THIS pdf for setting up the URL and how to download.
A2: If you see the Pack installed it may not be loading. When starting Pathfinder if you have ANY error window appear that means HL has gone into safe mode. Once in Safe Mode NO addons or user files (community or your own) will load. If this is happening RIGHT click on the error window and select COPY. Paste that error message into a PM or post to this thread for help.

9) I am getting an error that is causing HL to not load the Pathfinder Pack. What can I try?
A: One option to try is to download the Pathfinder Pack again. Let it overwrite the download and install again. This "some" times works and does not take long to try. If still getting an error please RIGHT click on the error window and PASTE the error message into this thread.

10) I am getting an error how can I paste it into this thread?
A: If you are getting a error window you can always RIGHT mouse click and select COPY to copy all the errors. Then you can past them into an post to help others diagnose what is wrong.

11) I use to have community Packs but have removed them and when I open a character I get errors that talk about sources (ie "Critical information not found in the data files: Source "Broken Chains")
A: HL save source (ie Books/Options in each character) and it needs to be told that you don't have these anymore. The fix is very easy to clean this up. Just open your character again and press OK through the message and go to "Portfolio->Strip Missing Sources". Save your character and you are good to go.


13) I loaded a Pack that I do not have a License for. In example the Unchained Pack with no Pathfinder Unchained License or the GM Mythic Pack but no Mythic Adventures.
A: This should no longer happen with the new "Pathfinder Pack". Please RIGHT click on the error you are getting and past it into this thread for help.

Hero Lab Resources:
Pathfinder - d20pfsrd and Pathfinder Pack Setup
3.5 D&D (d20) - Community Server Setup
5E D&D - Community Server Setup
Hero Lab Help - Hero Lab FAQ, Editor Tutorials and Videos, Editor & Scripting Resources.
Created by the community for the community
- Realm Works kickstarter backer (Alpha Wolf) and Beta tester.
- d20 HL package volunteer editor.

Last edited by ShadowChemosh; August 18th, 2016 at 10:32 AM.
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