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Forum: Website Problems, Comments and Suggestions February 4th, 2018, 12:37 PM
Replies: 9
Views: 2,838
Posted By wolfliche
Support ticket system

forgot to mention tickets are answered weeks later so re-calibrate your expectations.

I thought it was a beta thing...

no...it's business as usual.
Forum: Website Problems, Comments and Suggestions February 4th, 2018, 12:35 PM
Replies: 9
Views: 2,838
Posted By wolfliche
Problems with credentials

Many customers are having the same problem. I finally got a response after many days - the response was to reset my password. Funny thing was, I reported that the password reset did not...
Forum: Hero Lab Online Discussion February 1st, 2018, 10:47 AM
Replies: 1
Views: 1,295
Posted By wolfliche
Angry Can't login to Herolab or reset password

Is anyone else having trouble logging to Herolab online after the forced licensing?
Forum: Hero Lab Online Discussion January 30th, 2018, 06:05 AM
Replies: 5
Views: 1,870
Posted By wolfliche
Joe: Is anybody supporting Herolab online...

Joe:

Is anybody supporting Herolab online for starfinder? The recent license force over has disabled accounts. Can't reset password, can't get human assistance?

It's been a week - so I'm...
Forum: Hero Lab Online Discussion January 30th, 2018, 05:47 AM
Replies: 8
Views: 6,594
Posted By wolfliche
Dedicated issue support forum is non -responsive...

Dedicated issue support forum is non -responsive please advise
Forum: Hero Lab Online Discussion January 30th, 2018, 05:47 AM
Replies: 5
Views: 1,870
Posted By wolfliche
Is anyone able to actually login after the...

Is anyone able to actually login after the license cutover?
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