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Search: Posts Made By: Joe
Forum: Announcements March 4th, 2019, 02:17 PM
Replies: 165
Views: 69,348
Posted By Joe
On Wednesday morning (March 6th) at 10 AM Pacific...

On Wednesday morning (March 6th) at 10 AM Pacific time we're planning on taking Hero Lab Online down for maintenance. The downtime should be limited to about 30 minutes.

EDIT: We will also be...
Forum: Announcements February 5th, 2019, 02:02 PM
Replies: 165
Views: 69,348
Posted By Joe
On Wednesday morning (Feb 6) at 10 AM Pacific...

On Wednesday morning (Feb 6) at 10 AM Pacific time we're planning on taking Hero Lab Online for maintenance. The downtime should be limited to about 30 minutes.

EDIT: This has been completed.
Forum: Announcements January 15th, 2019, 03:25 PM
Replies: 165
Views: 69,348
Posted By Joe
We are planning on rolling out one of our regular...

We are planning on rolling out one of our regular HLO application updates tomorrow morning, Wednesday January 16th at 10am Pacific time. We're expecting about 30 minutes of downtime.

UPDATE:...
Forum: Announcements December 13th, 2018, 10:21 AM
Replies: 165
Views: 69,348
Posted By Joe
We need to do a quick hotfix to fix an issue with...

We need to do a quick hotfix to fix an issue with Cantrips in both PF2 and SF. This is a client only change, so if all goes well, there will be no downtime, and no service interruption. It's possible...
Forum: Announcements December 11th, 2018, 12:40 PM
Replies: 165
Views: 69,348
Posted By Joe
We're planning a release of Hero Lab Online...

We're planning a release of Hero Lab Online Wednesday morning (12/12) at 10 AM Pacific time. We expect downtime to last up to 1 hour.
Forum: Announcements November 20th, 2018, 11:38 AM
Replies: 165
Views: 69,348
Posted By Joe
Sorry for the short notice everyone, we need to...

Sorry for the short notice everyone, we need to take the HLO server down very briefly for a quick tweak of something under the hood. There's no update involved here, and we'll update when things are...
Forum: Announcements November 19th, 2018, 09:23 AM
Replies: 165
Views: 69,348
Posted By Joe
We're planning a minor release for Hero Lab...

We're planning a minor release for Hero Lab Online this morning (11/19) at 10 AM Pacific time. Downtime should be minimal. If there's any, it should be no longer than about 10 minutes or so.
Forum: Announcements September 10th, 2018, 12:45 PM
Replies: 165
Views: 69,348
Posted By Joe
We're planning a combined release of Hero Lab...

We're planning a combined release of Hero Lab Online and our account login/sales server Wednesday morning (9/12) at around 10am Pacific time. We expect downtime to last approximately 1 hour.
...
Forum: Announcements August 30th, 2018, 11:15 AM
Replies: 165
Views: 69,348
Posted By Joe
We're going to be doing an update to Hero Lab...

We're going to be doing an update to Hero Lab Online today (Thursday, 8/30) sometime in the next hour. This should not require any downtime, but its possible something could go wrong which could...
Forum: Announcements August 27th, 2018, 12:37 PM
Replies: 165
Views: 69,348
Posted By Joe
We're planning an update of Hero Lab Online...

We're planning an update of Hero Lab Online Wednesday morning (Aug 29th) at 10 AM Pacific time. We're expecting actual downtime to be short, but out of an abundance of caution, we're planning for ~1...
Forum: Announcements August 17th, 2018, 09:44 AM
Replies: 165
Views: 69,348
Posted By Joe
We're planning an update of Hero Lab Online...

We're planning an update of Hero Lab Online Monday morning (Aug 20th) at 10 AM Pacific time. We're expecting actual downtime to be short, but out of an abundance of caution, we're planning for ~1...
Forum: Announcements August 13th, 2018, 10:22 AM
Replies: 165
Views: 69,348
Posted By Joe
We're planning an update of Hero Lab Online...

We're planning an update of Hero Lab Online Wednesday morning (Aug 15) at 10 AM Pacific time. We're hoping downtime will not be longer than ~1 hour.

UPDATE: We're also planning an update of our...
Forum: Announcements July 13th, 2018, 03:41 PM
Replies: 165
Views: 69,348
Posted By Joe
We're planning a combined release of Hero Lab...

We're planning a combined release of Hero Lab Online and our account/sales server Tuesday morning (7/17) at around 11am Pacific time. This update is primarily to lay some groundwork for our upcoming...
Forum: Announcements June 29th, 2018, 04:51 PM
Replies: 165
Views: 69,348
Posted By Joe
We're planning a combined release of Hero Lab...

We're planning a combined release of Hero Lab Online and our account/sales server Monday morning (7/2) at around 10am Pacific time. This update will include a few highly requested enhancements and a...
Forum: Announcements May 14th, 2018, 09:57 AM
Replies: 165
Views: 69,348
Posted By Joe
We're planning a combined release of Hero Lab...

We're planning a combined release of Hero Lab Online and our account/sales server tomorrow morning at around 10am Pacific time. This update will add support for the new Dead Suns package in...
Forum: Announcements May 2nd, 2018, 05:05 PM
Replies: 165
Views: 69,348
Posted By Joe
We're planning a combined release of Hero Lab...

We're planning a combined release of Hero Lab Online and our account/sales server tomorrow morning at around 11am Pacific time. This update will add support for the new Pact Worlds package in...
Forum: Announcements April 24th, 2018, 11:21 AM
Replies: 165
Views: 69,348
Posted By Joe
We're planning a Hero Lab Online update Thursday...

We're planning a Hero Lab Online update Thursday morning (04/26/2018) at around 10am Pacific time. This update will remove the "Early Access" status from NPC functionality. There will be a small...
Forum: Announcements April 3rd, 2018, 11:17 AM
Replies: 165
Views: 69,348
Posted By Joe
HLO is back up, sooner than expected. Please...

HLO is back up, sooner than expected. Please report any bugs you find with the new build. Thanks.
Forum: Announcements March 30th, 2018, 02:40 PM
Replies: 165
Views: 69,348
Posted By Joe
Tuesday, April 3rd at 11am Pacific time, we'll be...

Tuesday, April 3rd at 11am Pacific time, we'll be bringing down Hero Lab Online for database maintenance. We'll also be deploying some new features bugfixes as well. We expect the downtime to last no...
Forum: Announcements March 14th, 2018, 11:16 AM
Replies: 165
Views: 69,348
Posted By Joe
Update: An upgrade process is taking longer than...

Update: An upgrade process is taking longer than expected to work its way through all the data everyone's been creating. We hope to have things back up soon, but we're obviously past our predicted 1...
Forum: Announcements March 13th, 2018, 12:58 PM
Replies: 165
Views: 69,348
Posted By Joe
We're planning a Hero Lab Online release tomorrow...

We're planning a Hero Lab Online release tomorrow morning at around 10am Pacific time. Unlike some past releases, we're expecting a fair amount of downtime (but we're hoping not longer than 1 hour). ...
Forum: Announcements February 15th, 2018, 02:27 PM
Replies: 165
Views: 69,348
Posted By Joe
Update: We're on track. The "blip" of downtime...

Update: We're on track. The "blip" of downtime should be at some point in the next 30-40 minutes (~2:45-3:15pm Pacific).
Forum: Announcements February 14th, 2018, 12:39 PM
Replies: 165
Views: 69,348
Posted By Joe
We're planning a Hero Lab Online release tomorrow...

We're planning a Hero Lab Online release tomorrow afternoon. The exact time is TBD, but is likely to be between 12pm-4pm Pacific time. Downtime is expected to be minimal. There may be a few seconds...
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