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Forum: Hero Lab Online Discussion November 22nd, 2022, 02:50 PM
Replies: 1
Views: 263
Posted By Ryan F
Hey there, I'd like you to reach out to our...

Hey there,

I'd like you to reach out to our support email desk, the contact info for which you can locate in my signature. When you write the message just be sure to include as much context as you...
Forum: HLO - Pathfinder 2nd Edition November 12th, 2022, 10:13 AM
Replies: 1
Views: 196
Posted By Ryan F
There is not a feature to do this but it owes to...

There is not a feature to do this but it owes to the fact that PF2 just simply doesn't work this way.

If you're looking to make a customized NPC with abilities comparable to that of the various...
Forum: HLO - Pathfinder 1st Edition November 8th, 2022, 05:58 AM
Replies: 3
Views: 181
Posted By Ryan F
Hello, I believe you're talking about an...

Hello,

I believe you're talking about an issue that we recently targeted, one of our senior devs tackled the problem and goes over the specifics of what to do on the thread post that I'm linking...
Forum: HLO - Pathfinder 1st Edition November 7th, 2022, 02:41 PM
Replies: 1
Views: 174
Posted By Ryan F
Hey there, Please reach out to our support...

Hey there,

Please reach out to our support inbox, the contact address can be found in my signature and we will work with you to get a closer look.

Thanks!
Forum: HLO - Pathfinder 2nd Edition October 18th, 2022, 01:58 PM
Replies: 4
Views: 616
Posted By Ryan F
Yup, Daniel has the right of it here. Just...

Yup, Daniel has the right of it here.

Just in case anyone here now or those who might find this later with a similar question I figure I might as well chip in a slightly more in-depth answer.
...
Forum: HLO - Pathfinder 2nd Edition October 6th, 2022, 10:46 AM
Replies: 1
Views: 485
Posted By Ryan F
Bandoliers, Pouches, Pockets, and other items...

Bandoliers, Pouches, Pockets, and other items that were part of the first printing for PF2 were essentially removed given that their functionality of them was essentially eliminated altogether as the...
Forum: Hero Lab Discussion October 6th, 2022, 09:16 AM
Replies: 48
Views: 10,212
Posted By Ryan F
Hey there everyone, As promised I am back...

Hey there everyone,

As promised I am back again today to provide an update on the situation since I just got off the line with our team who have informed me that as of this morning there is a new...
Forum: Hero Lab Discussion October 5th, 2022, 02:35 PM
Replies: 48
Views: 10,212
Posted By Ryan F
Hey there all, I just wanted to pop my head...

Hey there all,

I just wanted to pop my head in and give something of an update on the situation. We have been in touch with Apple regarding the problem and have been advised that this kind of...
Forum: HLO - Pathfinder 2nd Edition October 5th, 2022, 02:26 PM
Replies: 1
Views: 10
Posted By Ryan F
Hello, Please reach out to the email address...

Hello,

Please reach out to the email address you'll find in my signature with the same information, I have some more info I'd like to gather from you, and doing so directly is far more secure and...
Forum: Hero Lab Online Discussion October 5th, 2022, 02:17 PM
Replies: 1
Views: 864
Posted By Ryan F
Hey there, That sounds like a bonafide bug...

Hey there,

That sounds like a bonafide bug to me, do us a favor and send a message to the support email address you'll find in my signature and we will work on gathering some more info from you...
Forum: Hero Lab Discussion September 19th, 2022, 06:50 AM
Replies: 48
Views: 10,212
Posted By Ryan F
Hey there everyone, I just wanted to pop in...

Hey there everyone,

I just wanted to pop in here to let you all know that the issue with the newer Mac OS and Hero Lab Classic is a known problem, in large part, this is due to users like...
Forum: HLO - Pathfinder 2nd Edition September 8th, 2022, 05:23 PM
Replies: 6
Views: 793
Posted By Ryan F
This is a Heritage in PF2, choose Human (Or...

This is a Heritage in PF2, choose Human (Or enable the other races as half-elves/orcs option in settings) and then you'll be able to add this via the Heritage Table in the same Ancestry Tab.
Forum: HLO - Pathfinder 1st Edition August 31st, 2022, 06:29 AM
Replies: 2
Views: 581
Posted By Ryan F
Hey there, That sounds like a bug to me, for...

Hey there,

That sounds like a bug to me, for sure. Do us a favor and reach out to the email address you'll find in my signature and send us an email with any and all context you can muster....
Forum: HLO - Pathfinder 2nd Edition August 25th, 2022, 02:15 PM
Replies: 10
Views: 3,299
Posted By Ryan F
Hey all, I hear you loud and clear and I'm...

Hey all,

I hear you loud and clear and I'm actually writing this up as a formal feature request so that the whole team has it in front of them as well as notifying the developers of the...
Forum: Hero Lab Online Discussion August 20th, 2022, 10:07 AM
Replies: 1
Views: 1,113
Posted By Ryan F
At this point in time, we haven’t completely...

At this point in time, we haven’t completely finished ironing out all the little details with regard to how the Vault is going to work yet but we’ll be releasing more information on how we plan on...
Forum: HLO - Pathfinder 2nd Edition August 13th, 2022, 08:07 AM
Replies: 13
Views: 1,520
Posted By Ryan F
At this point in time, we haven’t completely...

At this point in time, we haven’t completely finished ironing out all the little details with regard to how the Vault book access works yet but we’ll be releasing any of the access and possible...
Forum: HL - Pathfinder Roleplaying Game August 13th, 2022, 07:37 AM
Replies: 2
Views: 856
Posted By Ryan F
Hey there, The best thing you could do is...

Hey there,

The best thing you could do is contact us at our support email which you can locate in my signature, this information is fantastically comprehensive, but generally speaking, bugs and...
Forum: HLO - Pathfinder 2nd Edition August 11th, 2022, 05:28 PM
Replies: 13
Views: 1,520
Posted By Ryan F
Hey folks, This system of viewing that kind...

Hey folks,

This system of viewing that kind of information is part of a general overhaul that is actually already underway whereby the rules can be looked up directly by way of the newly...
Forum: HLO - Pathfinder 2nd Edition July 31st, 2022, 09:42 AM
Replies: 2
Views: 958
Posted By Ryan F
First, open the Weapons Tab and use the + Button...

First, open the Weapons Tab and use the + Button to open the purchase panel.

Once there ensure you have the display options configured so you do not hide anything and simply type "Healing" into...
Forum: Hero Lab Online Discussion July 14th, 2022, 07:59 AM
Replies: 1
Views: 1,312
Posted By Ryan F
Hello, I can help out and provide a bit of...

Hello,

I can help out and provide a bit of guidance if you'll forgive the moderate CR Wall of Text.

Each Campaign has a maximum participant capacity (including the GM/Creator of the Campaign)...
Forum: Hero Lab Online Discussion June 16th, 2022, 02:28 PM
Replies: 12
Views: 3,018
Posted By Ryan F
Hey all, The feedback is appreciated and I...

Hey all,

The feedback is appreciated and I think that I can help out a bit and provide a bit of assistance.

First, the following link will take you to the Tips and Insights page which cover...
Forum: Hero Lab Online Discussion June 2nd, 2022, 04:10 PM
Replies: 2
Views: 1,438
Posted By Ryan F
Hey there, We identified the problem just a...

Hey there,

We identified the problem just a short while ago and have targeted the issue with a quick fix which involved having to bring the service offline for a few minutes in order to roll out...
Forum: Hero Lab Online Discussion May 19th, 2022, 07:57 PM
Replies: 6
Views: 1,927
Posted By Ryan F
Hey there, Thank you all for the information...

Hey there,

Thank you all for the information and reports both here and through other methods. The team came together to crack the issue out with your help. Refreshing the login client should...
Forum: Hero Lab Online Discussion May 19th, 2022, 07:53 PM
Replies: 2
Views: 1,433
Posted By Ryan F
Hey there, There was an issue identified...

Hey there,

There was an issue identified late this evening that was impacting apple devices and services which the team worked to identify and get hotfixed. The service should now be accessible...
Forum: Hero Lab Online Discussion May 19th, 2022, 05:50 PM
Replies: 6
Views: 1,927
Posted By Ryan F
Hey there, I'd like to learn a bit more...

Hey there,

I'd like to learn a bit more about what you mean but we have the team looking at what might be going on presently regardless. Please contact us via the email you'll find in my signature...
Showing results 1 to 25 of 167

 
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