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Search: Posts Made By: Ryan F
Forum: HL - Pathfinder Roleplaying Game May 2nd, 2019, 08:16 AM
Replies: 9
Views: 561
Posted By Ryan F
Hello, Why don't you email us @...

Hello,

Why don't you email us @ <support@wolflair DOT com> with a copy of that Character Portfolio attached and we can take a look to see what the trouble might be?

I hope to hear from you...
Forum: HLO - Starfinder February 7th, 2019, 07:35 AM
Replies: 6
Views: 587
Posted By Ryan F
Hi Pooptickler, Charlie and Parody are on...

Hi Pooptickler,

Charlie and Parody are on the right track here, there should be a built in function on most Devices that appears in your Print Options to "Print to PDF" when you attempt to use the...
Forum: HL - Pathfinder Roleplaying Game January 28th, 2019, 03:58 PM
Replies: 16
Views: 1,150
Posted By Ryan F
Hello everyone, Thank you all very much for...

Hello everyone,

Thank you all very much for letting us know. We've gotten a number of reports of this and other similar behavior when a number of Activated Abilities are enables/disabled. Our dev...
Forum: HL - Pathfinder Roleplaying Game January 17th, 2019, 04:20 PM
Replies: 8
Views: 1,007
Posted By Ryan F
Hello, We believe we'd crushed this BUG some...

Hello,

We believe we'd crushed this BUG some time ago, so if you're still seeing something like this please do us a favor and send a email with ALL relevant information such as your character...
Forum: Hero Lab Online Discussion January 16th, 2019, 11:21 AM
Replies: 2
Views: 399
Posted By Ryan F
Hi talsharien, Yes please do! Generally...

Hi talsharien,

Yes please do! Generally speaking, you can always write in to us at <support@wolflair.com> and we can answer your questions directly there. It also helps us more formally track...
Forum: HLO - Starfinder January 16th, 2019, 08:14 AM
Replies: 5
Views: 618
Posted By Ryan F
Hello Tahltwo, we have recently updated this...

Hello Tahltwo, we have recently updated this Equipment to function as a container a "blank" piece of Tech equipment which can have Grednades added to it via the Other Mods Table once you add, and...
Forum: Hero Lab Discussion January 15th, 2019, 04:44 PM
Replies: 4
Views: 874
Posted By Ryan F
You should be good to go now.

You should be good to go now.
Forum: HL - Pathfinder Roleplaying Game December 11th, 2018, 02:16 PM
Replies: 4
Views: 622
Posted By Ryan F
Hey Thax, You may very well have send that...

Hey Thax,

You may very well have send that report during an outage of support service.

Please go ahead and resend the BUG Report to the usual destination and if you could also provide a sample...
Forum: Realm Works Discussion December 5th, 2018, 09:52 AM
Replies: 2
Views: 521
Posted By Ryan F
Hello, The Password for both of these is...

Hello,

The Password for both of these is "Free"
Forum: HLO - Starfinder October 3rd, 2018, 12:16 PM
Replies: 17
Views: 3,044
Posted By Ryan F
Good Call Kavok. It looks like it got lost...

Good Call Kavok.

It looks like it got lost in the move ;)
Forum: Hero Lab Online Discussion July 20th, 2018, 06:45 AM
Replies: 7
Views: 681
Posted By Ryan F
Hello, We apologize for the frustration and...

Hello,

We apologize for the frustration and loss of this feature with the latest deployment. We have our team working to identify what went wrong, and how to fix it right now and will have this...
Forum: HLO - Starfinder July 20th, 2018, 06:44 AM
Replies: 10
Views: 1,105
Posted By Ryan F
Hello, I've replied to your official BUG...

Hello,

I've replied to your official BUG Report as well Unseelie, but I wanted to have an official response made publicly as well.

We have our team working to identify what went wrong, and how...
Forum: Hero Lab Online Discussion July 17th, 2018, 10:18 AM
Replies: 6
Views: 1,074
Posted By Ryan F
Hello Jodokai, I'm really sorry to hear...

Hello Jodokai,

I'm really sorry to hear about the trouble you've been having accessing your Characters, and especially the fact that it sounds like you've lost Changes that were supposed to be...
Forum: HL - D&D 5th Edition SRD June 22nd, 2018, 08:41 AM
Replies: 694
Views: 249,807
Posted By Ryan F
Hello, We have identified a...

Hello,

We have identified a BUG/Functionality gap for the Magic Initiate Feat. The impacted Source File it applies to is 5e Players Handbook

When using the Magic Initiate Feat to gain access to...
Forum: HL - Pathfinder Roleplaying Game June 22nd, 2018, 08:19 AM
Replies: 1
Views: 448
Posted By Ryan F
Hello, If you would send in an email with a...

Hello,

If you would send in an email with a report of this to our <support@wolflair.com> address, we can better track this issue.

Thanks!

--
Ryan Furnas
Lone Wolf Development Support -...
Forum: HL - Pathfinder Roleplaying Game June 7th, 2018, 09:46 AM
Replies: 4
Views: 918
Posted By Ryan F
Hi there, I want to correct your assumption on...

Hi there, I want to correct your assumption on the record if possible.

We have absolutely NO plans, intentions, or desire to retire Hero Lab Classic. The product is our flagship, and we have no...
Forum: Hero Lab Online Discussion June 6th, 2018, 09:42 AM
Replies: 34
Views: 4,127
Posted By Ryan F
Hello thaX, Our products are actually...

Hello thaX,

Our products are actually divided between a few different License Credential account styles at the moment while we transition to the more widely used Username/Password style account...
Forum: Realm Works Discussion June 6th, 2018, 08:23 AM
Replies: 16
Views: 3,732
Posted By Ryan F
Hi there Valyar, Ryan here, it sounds like...

Hi there Valyar,

Ryan here, it sounds like you're treading in somewhat unknown waters from what I can tell and I was wondering while you're at it if you'd like the opportunity to catch new BUGs...
Forum: HL - Pathfinder Roleplaying Game June 3rd, 2018, 10:23 AM
Replies: 6
Views: 691
Posted By Ryan F
It sounds like you found your problem then >,< ...

It sounds like you found your problem then >,<

Make sure all equipment is sized to your PC and you shouldn't run into issues.

--
Ryan Furnas
Lone Wolf Development Support -...
Forum: HLO - Starfinder June 3rd, 2018, 10:07 AM
Replies: 6
Views: 1,151
Posted By Ryan F
Generally speaking, I imagine most users who wish...

Generally speaking, I imagine most users who wish to "Upgrade" their Comm-Unit would simply sell their old Unit for the 10% Return and simply purchase a New, better model.

I imagine it would be a...
Forum: HLO - Starfinder May 25th, 2018, 07:41 AM
Replies: 6
Views: 1,151
Posted By Ryan F
I guess it depends on what kind of Phone you...

I guess it depends on what kind of Phone you want.

Personally, my Meat-Space Comm Unit is about 7 inches tall by 3.5 across and weighs half a pound. It may not "Weigh" a ton but good grief I cant...
Forum: HL - Pathfinder Roleplaying Game May 25th, 2018, 07:35 AM
Replies: 11
Views: 1,730
Posted By Ryan F
Hello, Due to the severely random nature of...

Hello,

Due to the severely random nature of this Artifact there was limited development of the "generative" functions of this item in the Client.

First each BoIS has 1d8+22 pages.
Then each...
Forum: Army Builder May 23rd, 2018, 08:56 AM
Replies: 6
Views: 2,674
Posted By Ryan F
Hello, Sadly, the Dropbox folks stopped...

Hello,

Sadly, the Dropbox folks stopped supporting the feature that allowed Army Builder to integrate so nicely with dropbox.

It is on our list of thing to do to take out the Dropbox references...
Forum: Hero Lab Discussion May 21st, 2018, 02:21 PM
Replies: 4
Views: 1,200
Posted By Ryan F
Hello, I'm with the Support wing of LWD...

Hello,

I'm with the Support wing of LWD here, and I'd like to encourage you to try it out. I still see a handful of users with Windows XP Devices from time to time and I believe you should be fine...
Forum: HL - Pathfinder Roleplaying Game May 12th, 2018, 07:22 PM
Replies: 3
Views: 973
Posted By Ryan F
Hello Martin, To me it sounds like you're...

Hello Martin,

To me it sounds like you're asking how to use content you recently added to your License but you cannot find said content on a portfolio which existed before you added the new...
Showing results 1 to 25 of 32

 
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