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Forum: Hero Lab Online Discussion Today, 01:28 AM
Replies: 8
Views: 329
Posted By rob
To the best of my knowledge, the VTT companies...

To the best of my knowledge, the VTT companies are small outfits like us. As such, they primarily rely on tech-savvy fans for doing this sort of stuff, just like we do. So this is equal parts an...
Forum: Hero Lab Online Discussion Yesterday, 08:37 PM
Replies: 8
Views: 329
Posted By rob
It hasn't even been out for a week yet, and it...

It hasn't even been out for a week yet, and it hadn't even been out 12 hours when you posed this question. There's quite a bit to digest and implement with the API, so a little patience is called...
Forum: Hero Lab Online Discussion Yesterday, 08:29 PM
Replies: 2
Views: 73
Posted By rob
Could you just add a "Custom XYZ" as a temporary...

Could you just add a "Custom XYZ" as a temporary placeholder? That seems like a pretty straightforward solution to the problem.

It's possible to add a custom weapon, custom armor, custom gear, or...
Forum: Hero Lab Online Discussion October 16th, 2020, 05:18 AM
Replies: 1
Views: 77
Posted By rob
For the future, you can definitely enable a new...

For the future, you can definitely enable a new book within an existing campaign. Book access is controlled on individual characters, so you can tailor what books are enabled for each character. You...
Forum: Hero Lab Online Discussion October 16th, 2020, 03:17 AM
Replies: 1
Views: 59
Posted By rob
The backend supports this, but it looks like we...

The backend supports this, but it looks like we haven't yet exposed that capability within the UI. I'm gonna talk to the UI team about getting that addressed. Until we get that done, though, you're...
Forum: Hero Lab Online Discussion October 16th, 2020, 03:06 AM
Replies: 3
Views: 272
Posted By rob
The server should never deny a new login. The...

The server should never deny a new login. The device nickname is there so that we can send a message to previous device when you login to a device with a different name. So I don't understand the...
Forum: Hero Lab Online Discussion October 16th, 2020, 02:55 AM
Replies: 74
Views: 9,040
Posted By rob
The backend fully supports these capabilities...

The backend fully supports these capabilities already. Are they not yet exposed via the UI? If not, then that's an oversight we'll need to circle back and address. I'll make a note to talk to the UI...
Forum: Hero Lab Online Discussion October 16th, 2020, 02:48 AM
Replies: 54
Views: 8,852
Posted By rob
The Public API is finally available within HLO....

The Public API is finally available within HLO. Please see this thread for details:
http://forums.wolflair.com/showthread.php?t=64920
Forum: Hero Lab Online Discussion October 16th, 2020, 02:46 AM
Replies: 8
Views: 329
Posted By rob
HLO Public API Debuts

It's been a long time coming, but the HLO Public API has finally been released. It's now possible to extract character data on a one-time basis, as-needed via infrequent polling, or even through...
Forum: Hero Lab Online Discussion September 14th, 2020, 10:41 PM
Replies: 3
Views: 395
Posted By rob
This was completely UNexpected to us. It was...

This was completely UNexpected to us. It was apparently a network backbone issue for the company that hosts all of our servers - and has hosted them for quite a while. We're trying to acquire more...
Forum: Hero Lab Online Discussion September 14th, 2020, 01:30 PM
Replies: 2
Views: 478
Posted By rob
Automatically leveling up characters is due to a...

Automatically leveling up characters is due to a configuration setting. Unfortunately, though, I don't remember which one. Please take a look and see if you can spot it. If not, I'll get one of the...
Forum: Hero Lab Online Discussion September 13th, 2020, 04:40 AM
Replies: 3
Views: 495
Posted By rob
That sounds very wrong to me. Please open a...

That sounds very wrong to me. Please open a support ticket and provide as many details as possible. Then we can figure out what's going sideways for you.
Forum: Hero Lab Online Discussion September 13th, 2020, 12:32 AM
Replies: 2
Views: 488
Posted By rob
It's been a wild week, so thanks for your...

It's been a wild week, so thanks for your patience...

There are two sets of options maintained by the campaign: shared options and character options. Shared options are the same for all...
Forum: Hero Lab Online Discussion September 13th, 2020, 12:22 AM
Replies: 3
Views: 469
Posted By rob
That sounds like a possible caching issue. But...

That sounds like a possible caching issue. But it's anybody's guess whether it's a server-side issue, a client application issue, or an interplay issue with the browser's caching logic. If you have...
Forum: Realm Works Discussion September 9th, 2020, 12:12 AM
Replies: 57
Views: 4,031
Posted By rob
I saw that link. All I saw about the new bug was...

I saw that link. All I saw about the new bug was "it's broken".

Wait a minute. @daplunk's link takes me to "page 2" of the thread. Which starts with post 21 for me. If I go back to the previous...
Forum: Realm Works Discussion September 8th, 2020, 11:59 PM
Replies: 57
Views: 4,031
Posted By rob
As I said in my post, I'd love to return to Realm...

As I said in my post, I'd love to return to Realm Works. However, that is contingent upon coming up with a different business model for it so that it's financially viable.

If that occurs, it's...
Forum: Realm Works Discussion September 8th, 2020, 11:46 PM
Replies: 57
Views: 4,031
Posted By rob
I'll see what can be done about that... ...

I'll see what can be done about that...



Regarding HLClassic integration, all that's needed is to launch it via Realm Works or the icon/shortcut for the 32-bit version. The HLC installer...
Forum: Realm Works Discussion September 8th, 2020, 11:28 PM
Replies: 57
Views: 4,031
Posted By rob
You guys are absolutely right. Realm Works is...

You guys are absolutely right. Realm Works is 64-bit. One of the unpleasant hallmarks of the meds I was on is an almost complete inability to remember anything from January 2017 to early 2019. So I...
Forum: Realm Works Discussion September 8th, 2020, 11:27 PM
Replies: 57
Views: 4,031
Posted By rob
Given that @daplunk posted in the Hero Lab Online...

Given that @daplunk posted in the Hero Lab Online forums immediately after a post from a user commenting about the delays with Shadowrun content support in HLO, I interpreted the reference...
Forum: Hero Lab Online Discussion September 8th, 2020, 12:56 AM
Replies: 4
Views: 1,257
Posted By rob
Nope. Paizo added the codes without ever...

Nope. Paizo added the codes without ever consulting us. We learned about the codes at GenCon last year, when players came to our booth and asked us about it. Apparently, Paizo had some plan for them,...
Forum: Hero Lab Online Discussion September 8th, 2020, 12:50 AM
Replies: 2
Views: 432
Posted By rob
Yes, you need to first enable Pathfinder Society...

Yes, you need to first enable Pathfinder Society Organized Play on the "Character->Settings" tab. Then you'll see the place to enter the id on the "Character->Profile" tab.
Forum: Hero Lab Online Discussion September 8th, 2020, 12:45 AM
Replies: 46
Views: 7,014
Posted By rob
So true! I've been reading "A Series of...

So true! I've been reading "A Series of Unfortunate Events" to my son recently, and boy do I feel a kinship with the Baudelaire orphans sometimes. :)
Forum: Realm Works Discussion September 8th, 2020, 12:43 AM
Replies: 57
Views: 4,031
Posted By rob
There are a diverse array of posts in this thread...

There are a diverse array of posts in this thread that I'm going to try to cover here, so this reply will be a bit lengthy. Grab a cup of your favorite beverage and strap on your safety harness. This...
Forum: Hero Lab Online Discussion September 7th, 2020, 12:34 PM
Replies: 8
Views: 692
Posted By rob
FYI, the missing release notes for the bug fix...

FYI, the missing release notes for the bug fix update this past week have now been posted. Sorry about dropping the ball on that.
Forum: Hero Lab Online Discussion September 6th, 2020, 11:53 AM
Replies: 26
Views: 2,466
Posted By rob
What they said. :) Sorry for the confusion....

What they said. :)

Sorry for the confusion. To sum up a little differently, there are three pieces involved:
1. Get the data IN to the VTT (which most already provide, but in very different ways)...
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