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Posts Made By:
Mathias
Forum:
Hero Lab Online Discussion
September 13th, 2019, 09:48 AM
Replies:
37
Bug tracking
Views:
13,582
Posted By
Mathias
I apologize, I reported this problem to the right...
I apologize, I reported this problem to the right people, and we've been able to figure out that it has to do with the domain you're using for email, but I haven't heard back on the progress of...
Forum:
Hero Lab Online Discussion
September 9th, 2019, 02:26 PM
Replies:
37
Bug tracking
Views:
13,582
Posted By
Mathias
Did you get the "Bug Report Submitted" message...
Did you get the "Bug Report Submitted" message within HLO after you submitted the bug report? Or was there an error message, or did it just not do anything after you submitted the report?
Forum:
Hero Lab Online Discussion
September 9th, 2019, 01:43 PM
Replies:
37
Bug tracking
Views:
13,582
Posted By
Mathias
I apologize for letting this slip off my radar. ...
I apologize for letting this slip off my radar. Let me look into this.
Forum:
Hero Lab Online Discussion
September 5th, 2019, 07:15 AM
Replies:
37
Bug tracking
Views:
13,582
Posted By
Mathias
I'm sorry to say that we have only received 4 bug...
I'm sorry to say that we have only received 4 bug reports this morning so far, and none of them appear to be the one you submitted. Could you please give me the exact details of how you submitted it...
Forum:
Hero Lab Online Discussion
September 4th, 2019, 02:40 PM
Replies:
37
Bug tracking
Views:
13,582
Posted By
Mathias
I'd recommend trying a test bug report, and tell...
I'd recommend trying a test bug report, and tell me what time it was submitted - I'll look at that time to see what comes in.
Also, can you check upstream from your own inbox, to see if your email...
Forum:
Hero Lab Online Discussion
September 4th, 2019, 07:28 AM
Replies:
37
Bug tracking
Views:
13,582
Posted By
Mathias
evdjj3j, I just looked up the email address...
evdjj3j, I just looked up the email address associated with your forum account and searched for that in fogbugz, and I see 41 cases from that search, but it looks like they're all from 2014 to 2018. ...
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