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Search: Posts Made By: Ryan F
Forum: Hero Lab Online Discussion February 10th, 2020, 01:36 PM
Replies: 8
Views: 479
Posted By Ryan F
Hello, A great place to read up on this...

Hello,

A great place to read up on this would be the following thread by our CEO (http://forums.wolflair.com/showthread.php?t=61062) which is stickied at the top of this forum explaining in quite...
Forum: Hero Lab Online Discussion January 23rd, 2020, 12:43 PM
Replies: 5
Views: 338
Posted By Ryan F
Hello Steffen, I can answer this for you...

Hello Steffen,

I can answer this for you although I fear you may not like it. This isn't something we plan on doing or implementing, at least for the time being.

We made a conscious decision...
Forum: HLO - Pathfinder 2nd Edition January 7th, 2020, 08:48 AM
Replies: 3
Views: 663
Posted By Ryan F
Hello, Good catch. Just as a heads up, if...

Hello,

Good catch. Just as a heads up, if you would send us an email through <support@wolflair.com> that would be appreciated so we can start a formal bug report and case to track this issue.

I...
Forum: HLO - Pathfinder 2nd Edition December 10th, 2019, 09:39 AM
Replies: 2
Views: 856
Posted By Ryan F
Greetings, The signature spell heightening...

Greetings,

The signature spell heightening feature is indeed behaving improperly in this regard. We have this being tracked by our team as a bug and this situation is under review so we can take a...
Forum: HLO - Shadowrun December 6th, 2019, 12:41 PM
Replies: 2
Views: 311
Posted By Ryan F
Hi Ben, Access to and use of the Hero Lab...

Hi Ben,

Access to and use of the Hero Lab Editor is indeed one of the bigger items that we have on our plate as we look forward and plan our development roadmap.

Our intention is that you will...
Forum: HLO - Shadowrun December 6th, 2019, 10:25 AM
Replies: 1
Views: 260
Posted By Ryan F
Hello Michael, I'm taking a look at this...

Hello Michael,

I'm taking a look at this now, but if you'd be so kind, should you ever run into problems, bugs, or issues with something specifc with the dataset or service please write into us at...
Forum: HL - Pathfinder Roleplaying Game December 6th, 2019, 09:25 AM
Replies: 38
Views: 3,934
Posted By Ryan F
Hi there catman, We are reaching out to you...

Hi there catman,

We are reaching out to you through the support desk email to spin up a proper bug report for your situation now.

This sounds like there is one of a few possible things going...
Forum: Hero Lab Online Discussion November 26th, 2019, 11:53 AM
Replies: 6
Views: 974
Posted By Ryan F
Toblakai has the correct information. We...

Toblakai has the correct information.

We sadly do not have the staffing bandwidth at this time to support the APG Playtest this time around with our team working on other big projects such as the...
Forum: HL - Pathfinder Roleplaying Game November 22nd, 2019, 08:08 AM
Replies: 2
Views: 581
Posted By Ryan F
Hello, If you could, send us an email at...

Hello,

If you could, send us an email at <support@wolflair.com> so we can take a closer look. Include any and all context as well as an attachment of the Character Portfolio file you're working...
Forum: HLO - Starfinder November 22nd, 2019, 08:04 AM
Replies: 5
Views: 3,065
Posted By Ryan F
Hello, You should find that the functions...

Hello,

You should find that the functions for the Creature Companions are working within the system now and you can find the purchase listing for them in the Gear > Other Gear Table.

Once...
Forum: HLO - Pathfinder 2nd Edition November 22nd, 2019, 07:54 AM
Replies: 1
Views: 920
Posted By Ryan F
Hey thaX, If you haven't already, send us an...

Hey thaX,

If you haven't already, send us an email with any screenshots and context you can include to help describe what you're seeing on My Classes, Settings (Advancement Settings), and Journal...
Forum: HLO - Pathfinder 2nd Edition November 22nd, 2019, 07:49 AM
Replies: 2
Views: 1,043
Posted By Ryan F
Hello Sean, This is not something that Hero...

Hello Sean,

This is not something that Hero Lab is currently equipped to do. We have seen a number of requests in this vein, and the task has been relayed onto the teams for consideration.
...
Forum: HLO - Pathfinder 2nd Edition November 22nd, 2019, 07:42 AM
Replies: 2
Views: 349
Posted By Ryan F
Hello thaX, Farling has the right idea here....

Hello thaX,

Farling has the right idea here.

For PF2, Animal Companions actually don't possess Ability Scores directly, instead, they are represented with Ability Modifiers only. This is...
Forum: HLO - Pathfinder 2nd Edition November 22nd, 2019, 07:36 AM
Replies: 3
Views: 955
Posted By Ryan F
Hi Jefi, It sounds like you may very well...

Hi Jefi,

It sounds like you may very well have purchased Hero Lab Online instead of Hero Lab Classic by mistake under the impression that Pathfinder 1st Edition is supported on the service.

If...
Forum: Hero Lab Online Discussion November 22nd, 2019, 07:24 AM
Replies: 31
Views: 3,217
Posted By Ryan F
Good morning everyone, I think I can give you...

Good morning everyone, I think I can give you some partial answers in regards to your question about being able to access Hero Lab Online from multiple devices for use to share with your family and...
Forum: HL - Pathfinder Roleplaying Game October 8th, 2019, 10:20 AM
Replies: 10
Views: 1,511
Posted By Ryan F
Hey all, As Dave noted, if you can get any...

Hey all,

As Dave noted, if you can get any and all information collected in regard to these problems and send us an email to <support@wolflair.com> that would help us out immensely as it affords...
Forum: HL - Pathfinder Roleplaying Game October 8th, 2019, 10:20 AM
Replies: 20
Views: 3,447
Posted By Ryan F
Hey all, As Dave noted, if you can get any...

Hey all,

As Dave noted, if you can get any and all information collected in regard to these problems and send us an email to <support@wolflair.com> that would help us out immensely as it affords...
Forum: Hero Lab Discussion October 3rd, 2019, 09:23 AM
Replies: 23
Views: 3,202
Posted By Ryan F
Hi everyone, I want to encourage all users...

Hi everyone,

I want to encourage all users who are affected by this to reach out to us via our support email address <support@wolflair.com> and send in whatever system documentation you can...
Forum: Realm Works Discussion July 22nd, 2019, 03:43 PM
Replies: 56
Views: 8,526
Posted By Ryan F
Hello BubbaDave, I am looking into your...

Hello BubbaDave,

I am looking into your situation now and updating your report email with more pertinent info as well as advising our dev team on your situation.

We are sorry for the wait that...
Forum: HL - Pathfinder Roleplaying Game May 2nd, 2019, 09:16 AM
Replies: 9
Views: 1,025
Posted By Ryan F
Hello, Why don't you email us @...

Hello,

Why don't you email us @ <support@wolflair DOT com> with a copy of that Character Portfolio attached and we can take a look to see what the trouble might be?

I hope to hear from you...
Forum: HLO - Starfinder February 7th, 2019, 08:35 AM
Replies: 6
Views: 983
Posted By Ryan F
Hi Pooptickler, Charlie and Parody are on...

Hi Pooptickler,

Charlie and Parody are on the right track here, there should be a built in function on most Devices that appears in your Print Options to "Print to PDF" when you attempt to use the...
Forum: HL - Pathfinder Roleplaying Game January 28th, 2019, 04:58 PM
Replies: 16
Views: 2,124
Posted By Ryan F
Hello everyone, Thank you all very much for...

Hello everyone,

Thank you all very much for letting us know. We've gotten a number of reports of this and other similar behavior when a number of Activated Abilities are enables/disabled. Our dev...
Forum: HL - Pathfinder Roleplaying Game January 17th, 2019, 05:20 PM
Replies: 8
Views: 1,466
Posted By Ryan F
Hello, We believe we'd crushed this BUG some...

Hello,

We believe we'd crushed this BUG some time ago, so if you're still seeing something like this please do us a favor and send a email with ALL relevant information such as your character...
Forum: Hero Lab Online Discussion January 16th, 2019, 12:21 PM
Replies: 2
Views: 816
Posted By Ryan F
Hi talsharien, Yes please do! Generally...

Hi talsharien,

Yes please do! Generally speaking, you can always write in to us at <support@wolflair.com> and we can answer your questions directly there. It also helps us more formally track...
Forum: HLO - Starfinder January 16th, 2019, 09:14 AM
Replies: 5
Views: 965
Posted By Ryan F
Hello Tahltwo, we have recently updated this...

Hello Tahltwo, we have recently updated this Equipment to function as a container a "blank" piece of Tech equipment which can have Grednades added to it via the Other Mods Table once you add, and...
Showing results 1 to 25 of 51

 
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