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Search: Posts Made By: ryan@wolflair
Forum: HLO - Starfinder October 3rd, 2018, 01:16 PM
Replies: 9
Views: 992
Posted By ryan@wolflair
Good Call Kavok. It looks like it got lost...

Good Call Kavok.

It looks like it got lost in the move ;)
Forum: Hero Lab Online Discussion July 20th, 2018, 07:45 AM
Replies: 7
Views: 465
Posted By ryan@wolflair
Hello, We apologize for the frustration and...

Hello,

We apologize for the frustration and loss of this feature with the latest deployment. We have our team working to identify what went wrong, and how to fix it right now and will have this...
Forum: Hero Lab Online Discussion July 20th, 2018, 07:44 AM
Replies: 10
Views: 657
Posted By ryan@wolflair
Hello, I've replied to your official BUG...

Hello,

I've replied to your official BUG Report as well Unseelie, but I wanted to have an official response made publicly as well.

We have our team working to identify what went wrong, and how...
Forum: Hero Lab Online Discussion July 17th, 2018, 11:18 AM
Replies: 6
Views: 734
Posted By ryan@wolflair
Hello Jodokai, I'm really sorry to hear...

Hello Jodokai,

I'm really sorry to hear about the trouble you've been having accessing your Characters, and especially the fact that it sounds like you've lost Changes that were supposed to be...
Forum: HL - D&D 5th Edition SRD June 22nd, 2018, 09:41 AM
Replies: 665
Views: 196,415
Posted By ryan@wolflair
Hello, We have identified a...

Hello,

We have identified a BUG/Functionality gap for the Magic Initiate Feat. The impacted Source File it applies to is 5e Players Handbook

When using the Magic Initiate Feat to gain access to...
Forum: HL - Pathfinder Roleplaying Game June 22nd, 2018, 09:19 AM
Replies: 1
Views: 277
Posted By ryan@wolflair
Hello, If you would send in an email with a...

Hello,

If you would send in an email with a report of this to our <support@wolflair.com> address, we can better track this issue.

Thanks!

--
Ryan Furnas
Lone Wolf Development Support -...
Forum: HL - Pathfinder Roleplaying Game June 7th, 2018, 10:46 AM
Replies: 4
Views: 667
Posted By ryan@wolflair
Hi there, I want to correct your assumption on...

Hi there, I want to correct your assumption on the record if possible.

We have absolutely NO plans, intentions, or desire to retire Hero Lab Classic. The product is our flagship, and we have no...
Forum: Hero Lab Online Discussion June 6th, 2018, 10:42 AM
Replies: 34
Views: 3,058
Posted By ryan@wolflair
Hello thaX, Our products are actually...

Hello thaX,

Our products are actually divided between a few different License Credential account styles at the moment while we transition to the more widely used Username/Password style account...
Forum: Realm Works Discussion June 6th, 2018, 09:23 AM
Replies: 15
Views: 2,432
Posted By ryan@wolflair
Hi there Valyar, Ryan here, it sounds like...

Hi there Valyar,

Ryan here, it sounds like you're treading in somewhat unknown waters from what I can tell and I was wondering while you're at it if you'd like the opportunity to catch new BUGs...
Forum: HL - Pathfinder Roleplaying Game June 3rd, 2018, 11:23 AM
Replies: 6
Views: 507
Posted By ryan@wolflair
It sounds like you found your problem then >,< ...

It sounds like you found your problem then >,<

Make sure all equipment is sized to your PC and you shouldn't run into issues.

--
Ryan Furnas
Lone Wolf Development Support -...
Forum: Hero Lab Online Discussion June 3rd, 2018, 11:07 AM
Replies: 6
Views: 824
Posted By ryan@wolflair
Generally speaking, I imagine most users who wish...

Generally speaking, I imagine most users who wish to "Upgrade" their Comm-Unit would simply sell their old Unit for the 10% Return and simply purchase a New, better model.

I imagine it would be a...
Forum: Hero Lab Online Discussion May 25th, 2018, 08:41 AM
Replies: 6
Views: 824
Posted By ryan@wolflair
I guess it depends on what kind of Phone you...

I guess it depends on what kind of Phone you want.

Personally, my Meat-Space Comm Unit is about 7 inches tall by 3.5 across and weighs half a pound. It may not "Weigh" a ton but good grief I cant...
Forum: HL - Pathfinder Roleplaying Game May 25th, 2018, 08:35 AM
Replies: 11
Views: 1,213
Posted By ryan@wolflair
Hello, Due to the severely random nature of...

Hello,

Due to the severely random nature of this Artifact there was limited development of the "generative" functions of this item in the Client.

First each BoIS has 1d8+22 pages.
Then each...
Forum: Army Builder May 23rd, 2018, 09:56 AM
Replies: 3
Views: 1,477
Posted By ryan@wolflair
Hello, Sadly, the Dropbox folks stopped...

Hello,

Sadly, the Dropbox folks stopped supporting the feature that allowed Army Builder to integrate so nicely with dropbox.

It is on our list of thing to do to take out the Dropbox references...
Forum: Hero Lab Discussion May 21st, 2018, 03:21 PM
Replies: 4
Views: 838
Posted By ryan@wolflair
Hello, I'm with the Support wing of LWD...

Hello,

I'm with the Support wing of LWD here, and I'd like to encourage you to try it out. I still see a handful of users with Windows XP Devices from time to time and I believe you should be fine...
Forum: HL - Pathfinder Roleplaying Game May 12th, 2018, 08:22 PM
Replies: 3
Views: 790
Posted By ryan@wolflair
Hello Martin, To me it sounds like you're...

Hello Martin,

To me it sounds like you're asking how to use content you recently added to your License but you cannot find said content on a portfolio which existed before you added the new...
Forum: Realm Works Discussion May 11th, 2018, 10:37 AM
Replies: 14
Views: 1,449
Posted By ryan@wolflair
Hello Grey, I'm checking in with you to let...

Hello Grey,

I'm checking in with you to let you know I've send you a PM with some information regarding your Cases. We have put through several replies to the email address you sent the support...
Forum: Hero Lab Online Discussion May 8th, 2018, 08:06 AM
Replies: 1
Views: 640
Posted By ryan@wolflair
Hello, At this time we have not yet released...

Hello,

At this time we have not yet released support for the Concurrent Devices product, this is the reason you're having trouble finding more information about it. Our apologies for causing any...
Forum: Hero Lab Online Discussion May 5th, 2018, 11:10 AM
Replies: 6
Views: 824
Posted By ryan@wolflair
Yes it it! Simply purchase a tier 1 Computer...

Yes it it!

Simply purchase a tier 1 Computer and call it a Comm Unit, while we don't have the function yet to add a Custom Name for the given Computer a level 1 Computer can easily function as a...
Forum: HL - Pathfinder Roleplaying Game May 5th, 2018, 09:12 AM
Replies: 4
Views: 889
Posted By ryan@wolflair
Hello, if you would be so kind, would you please...

Hello, if you would be so kind, would you please send us an email to <support@wolflair.com> with this particular portfolio attached we can take a better look at what's going on with it.

I'm...
Forum: HL - 4th Edition April 26th, 2018, 09:26 PM
Replies: 7
Views: 2,346
Posted By ryan@wolflair
Hello everyone, I'm updating the thread to...

Hello everyone,

I'm updating the thread to let our Users know that with your help we have identified the problem and are working on a fix now.

The update to fix this should be in a patch that...
Forum: HL - D&D 5th Edition SRD April 13th, 2018, 01:56 PM
Replies: 5
Views: 530
Posted By ryan@wolflair
Edit: Disregard - Advised info regarding...

Edit: Disregard - Advised info regarding incorrect System
Forum: Hero Lab Online Discussion April 13th, 2018, 01:35 PM
Replies: 6
Views: 796
Posted By ryan@wolflair
^ What Dave said, Hero Lab Online can give off...

^
What Dave said, Hero Lab Online can give off some funky errors if you don't manually Logout/Close the Tab/Window it is active in for some Internet Browsers, particularly Safari.

If you end up...
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