Upgraded to 3.3a and in DEMo mode now!!
Hello there,
A few days ago I updated to 3.3a and now my app is in DEMO mode. According to your own site my license doesnt expire till Aprill 2011. I have sent 2 emails to tech support on this and I have not recieved any answer to my problem. Help!!!! Thanks Deasun |
Does anyone from the company read this forum?
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A note to any that arre interested.
My other PC with version 3.3 still works fine. Will this company ever respond to me about Version 3.3a? Anyone? |
Hi tirnaog,
Without any more information it's hard to help. Did you send an email to support@wolflair.com? If so, when did you send it, and what email address did it come from? Please let me know and I'll check into this. |
Thanks for the reply.
I just got a email from NancyLWD Support, who said my license has been modified to be re-assigned. I will let you know if it works on my other pc. Thanks |
It is now working again.
Thank you. |
Just curious if everyone else has to get their license reassigned every time there is an upgrade? They are quick about responding when you ask for a reassign but kind of a pain when they release a patch on the weekend when I'm guessing nobody is working. Guess I'll wait until Monday
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Well my laptop I just updated, 3.3b was available and its now doing the same reasign bug.
Sent them another email about this one. Hope they fix this soon. Bloody nusance. |
Quote:
@tirnaog: Are you trying to use the same license key on two different machines? Because you mentioned a PC and a laptop earlier. If you are you need to retrieve your proper secondary license key, not re-cycle the old one. |
Looks like that was it. Thanks for the help.
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