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-   -   Ipad and Google Drive (http://forums.wolflair.com/showthread.php?t=58929)

Fallenjack August 8th, 2017 11:19 AM

Ipad and Google Drive
 
Hi,

When I try and import my portfolio via google drive using the "Import Portfolio" button, I can see my *.por files in my google drive folder but everything is grayed out. Am I missing something? I can see the files there but nothing is selectable.

Help :D

Fallenjack August 10th, 2017 08:26 PM

I can't possibly be the only one with this issue? On a side note, I found people complaining about this problem on an app called Procreate. Someone on their forums reported a work around but alas it did not fix my issues. Also, the import function works in iCloud so this must be an issue with google drive unless its just a bug on my end.

Aaenerb August 11th, 2017 07:40 PM

I'm actually having the exact same problem, and was hoping this thread would have a solution. :(

I think it's an issue with drive, because when I open Google Drive on my ipad the same grayed out symbols appear and it says "file not supported"

khaoz August 11th, 2017 07:44 PM

I'm not completely sure of what I did, it happened to me once. I believe it's caused by trying a file with the same name as one on the iPad.

I don't remember if I ignored it, or tried deleting one file and try to re import it.

Toblakai August 11th, 2017 10:38 PM

Is it possible the file type is not associated with Herolab? Maybe uninstalling and re-installing Herolab will fix this.

(Not an apple person, so no idea if this is a reasonable thing..)

Fallenjack August 12th, 2017 01:08 PM

Quote:

Originally Posted by Toblakai (Post 254078)
Is it possible the file type is not associated with Herolab? Maybe uninstalling and re-installing Herolab will fix this.

(Not an apple person, so no idea if this is a reasonable thing..)

Yeah, this was a no go, I tried several times but I think the issue is how google drive see's the *.por file. This seems to be the common answer from developers.

Here is a quote from a developer in the procreate forums, that software being the closest app I could find that had the same exact issue.

Quote:

Hi guys - this is an issue with the Google Drive extension and the way it's interpreting our file types. We've been looking into this, but there's no easy avenue for us to contact Google about this issue.

If you're experiencing this issue, the best way forward at this point is for you to contact Google Drive Support. While there's no way for us to speak to developers, there are multiple avenues for user support. If you can contact the support staff and explain that the Google Drive share extension is no longer correctly handling Procreate file types, this may lead to Google implementing a fix.
One way they supposedly got around this issue is to open the file in google drive and then export it to the app. I tried doing this with "exporting", in my case "Open In" and then "Import with Herolab", nothing happens.

Olmac August 16th, 2017 03:41 AM

I had the same issue, switched to iCloud. Works like a charm.

kwiqsilver August 23rd, 2017 10:53 PM

I have the same issue. It's not difficult to implement the Drive API. I've done it in Android. I don't see why they can't get it working in HeroLab.

Mystic Lemur August 24th, 2017 04:01 PM

Because they would have to take one of their few programmers from another task to do that. They have other priorities right now.

monrad September 10th, 2017 01:00 PM

Same problem here :(


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