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And they're not the only ones who have Facebook and Twitter accounts. |
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They are not hiding that they are late, you can find that info everywhere. But a thread dedicated to it is not needed. |
Our opinions differ on this issue.
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I am as big a fan of LWD as there is. But the reality is the CM has been promised since January. Then it was promised again for PaizoCon in May and again for GenCon in August and then again for early September. We've now missed that latest deadline with no news and we all know LWD is heavily involved with HLO which is likely diverting RW resources as that is a much higher profile project (not that I begrudge them wanting to get HLO out the door, Starfinder support is a profit source). I think I speak for a lot of the fans on the forum when I say that some communication from LWD would go a long way towards calming us down. We had this same discussion with Rob and BJ the last time resentment reached this level and I thought they had agreed to improve communication with the community.
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I read the thread last night and was interested in how LWD would answer, didn't see a thread deletion coming at all. What annoys me is your declaration of that thread being toxic. That wasn't toxic, if anything it was medium to severe disappointment. No names were called, no-one was verbally or physically threatened. If anything it was more a wake-up call to LWD that several customers, I'd even go so far as to say loyal customers, are exasperated. So saying that the thread was of no use is a misconception. I myself rarely comment on the forums, I'm more of a lurker, but now I'd like to go on record here as saying that I am quite peeved at the lack of reaction we RW customers are getting. Also I read in a thread in the HeroLab Support forum: Quote:
So, having got that off my chest, I hope this will not be declared "toxic" and get deleted. [/s] |
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4 1/2 years since the Kickstarter. |
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Farnaby, Max, and Many others have rightly pointed to facts, not opinions. If LWD (or anyone else for that matter) finds them harsh, well sorry, sometimes the truth is just that, unvarnished , no malice directed, black and white harsh. And like Farnaby, I have downscaled my participation on the forums since Liz's departure. Not as any refection on BJ (spoke with her at Gencon on this very issue as a matter of fact), but on the lack of communication by LWD and the perception of some that we "have beat the horse to death". Well, yes, the horse certainly has taken its lashes, why? Could it be because the problem is still unsolved? And no amount of pretending that it has been solved will help. Denial phrases of "just moving on" nor unfulfilled promises of "soon" are curing it. Pretending a problem doesn't exist doesn't make the problem go away. Even with the hope that it solves itself. the end product users of ANY product have a right to reasonable expectations. KEY word here is "reasonable" and it is poorly defined on both sides. Is it reasonable to expect "future plans" to be fulfilled already? OR is it more reasonable to expect items that were already agreed to? Shown, Displayed, earmarked for priority? Each of us may certainly answer differently.... The bottom line is something that is pretty much accepted wisdom here in Texas,,,, Silence is Consent. For users to be silent when they feel cheated, disgruntled, or ignored give those doing such actions consent to continue. When LWD feels the community is just whining, being argumentative, or simply doesn't understand their hurdles and challenges but yet remains silent, sorry, they to give consent. Consent to those that would come to their own conclusions or even those ones that feel the need to simply fan the flames, in unfortunate extreme cases. Quote:
2cp DLG |
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