Having issues with the PDF plug in
Dear Development Team
Every time I try to save a PDF of Hero, I get a message saying I need the plugin, which I had previously had and used. So when I try to install the plugin again it says I cannot because it is already in use. This has been a problem since I installed update 8.9h. Sincerely Bill S |
When you download and try to install the plugin, do you get a message that says "Setup has detected that a product which used the pdf plug-in is currently running"? If you do, close Hero Lab and go back to the install. It's HL itself that stops the install of the plugin.
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Mod, can we please move this to an appropriate HLC forum?
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Where does the plugin get downloaded to when you download it from the update screen? Is there some sort of temp location? |
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