Hero Lab Classic (v8.9b) not starting in MacOSX Catalina
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I just got a new iMac and have transferred files across. When starting Hero Lab, it started in Demo mode. I went to activate my licence and was informed I had to update Hero Lab to the latest version. After doing that, Hero Lab doesn't start up but gives the following message as seen in attached picture.
What's going on? |
Suggestions: Make sure you have the 8.9 full release and not the beta. Send an email to support.
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1 Attachment(s)
Unfortunately, this is happening with Apple's security system on recent versions of macOS, and the instructions on how to fix this are on pg. 2 of the Readme.pdf file that I've attached.
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Thank you!
If all else fails, read the manual!
I temporarily went back to the previous version, v8.9a, and that one is working. Probably because it has been opened in the past. Time to upgrade! |
No, v8.9b doesn't work.
No, It still doesn't work.
I have re-loaded v8.9b and it starts up fine with the splash screen. Then it shows the blue background and the ad for Hero Lab Online. When I press OK, Hero Labs quits immediately. Something is wrong with v8.9b. |
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I had the same experience with both versions. Running Mojave though, not Catalina. Reverted back to 8.9 which is working ok for me, and reported the bug. |
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I get this message “Hero Lab can’t be opened because Apple cannot check it for malicious software." when I try to install what I think is Hero Lab 8.9c. Running Catalina 10.15.1.
Trying to use this with Pathfinder 2, if that matters at all. |
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Velea - the readme I posted in #3 in this thread has the instructions for that issue
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