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-   -   Just went to run HL and its stuck in Demo Mode (http://forums.wolflair.com/showthread.php?t=55023)

SAbel February 12th, 2016 08:55 PM

Just went to run HL and its stuck in Demo Mode
 
I just need to vent so take this post for what its worth :(
This has happened to me in the past but the only thing I have done was run updates to the systems.
After they finished 2 savage worlds still show that they need to update even thought they correctly installed and now all my data sets say HL is running in demo mode. I am just about to start a new D&D4E game tomorrow with 3 new players and SMACK I dont have a character management system so MAD. I know LW will fix it its just life has been kicking me and this is just another smack in my face.
Hopefully someone is working the weekend and I can get this fixed before people show up at my house.

ShadowChemosh February 13th, 2016 08:24 AM

The most common reasons is those running Beta Builds of Windows 10 (ie Fast Track). Or if you have used the same license on two different machines.

If you have 'never' used your free secondary license you can use that to get up and running again. Go to "License->Obtain Secondary License".

Unfortunately LW is a small company and does not have weekend support. :(

Prof.Dogg February 13th, 2016 02:59 PM

Same issue, now been weeks...
 
I switched to a new PC back in November and installed the software. I noticed it then, sent in my reassignment request, but promptly forgot to follow up until January because I wasn't running nay games over the holidays. I then have gone back at least three more times since January and have yet to have had the license transferred. I love HL but I'm getting a bit shy of giving them any more money if I can't use their product.:mad:

Mathias February 13th, 2016 07:28 PM

Quote:

Originally Posted by Prof.Dogg (Post 224077)
I switched to a new PC back in November and installed the software. I noticed it then, sent in my reassignment request, but promptly forgot to follow up until January because I wasn't running nay games over the holidays. I then have gone back at least three more times since January and have yet to have had the license transferred. I love HL but I'm getting a bit shy of giving them any more money if I can't use their product.:mad:

Talk to support (support@wolflair.com). There's something non-standard about your setup if you're having to get your license re-assigned this often.

liz February 16th, 2016 07:48 AM

@SAbel, it looks like Dave got you back up and running the same night that you submitted your license reassignment (yay Dave!)

@Prof.Dogg, I checked our records and the first communication I can find from you is the email you submitted this weekend. We always respond to users, so now that we have this email, we'll get back to you soon!


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