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-   -   License Question (http://forums.wolflair.com/showthread.php?t=61064)

mrnighttime August 11th, 2018 02:28 PM

License Question
 
So I just bought the Herolab demo which comes with a six-month license. If I buy Starfinder in the near future does that add another six months to both or are they totally separate and does it actually add another six months or just six months from the time of purchase even though I just bought Pathfinder?

Thanks

rob August 11th, 2018 02:37 PM

The second (and subsequent) game systems are $10 cheaper than the initial product purchase. As such, they don't include any additional server access time.

Hope this helps!

LazarX August 12th, 2018 05:56 PM

Quote:

Originally Posted by rob (Post 269304)
The second (and subsequent) game systems are $10 cheaper than the initial product purchase. As such, they don't include any additional server access time.

Hope this helps!

I got charged full price for both Pathfinder and Starfinder.

rob August 12th, 2018 06:23 PM

Hmm. That's concerning. I just looked things up using the email address associated with your forums account, and I'm not see that on our end. According to our records, your order ending in "708" was completed on Friday for $24.99, adding the PF2 game system to your existing HLO account. The normal price would be $34.99 as the initial game system for a new user, so it LOOKS like it was handled correctly, but there may be something amiss.

If the above doesn't match the information you're seeing, please submit a support ticket that includes your full order number. The CS team will get to the bottom of it, and we'll get any incorrect charges corrected.


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