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-   -   8.4 Installation Error (http://forums.wolflair.com/showthread.php?t=59486)

Kaidenmar November 8th, 2017 01:53 PM

8.4 Installation Error
 
1 Attachment(s)
I'm running into an error while installing 8.4 that I'm unable to work around. It happened during the automated update and is happening on subsequent re-installs.

See the attached for specifics.

thank you

Farling November 8th, 2017 11:04 PM

Have you tried uninstalling the old version, and then deleting the C:\Program Files (x86)\HeroLab folder manually, before trying a reinstall?

(You probably want to save your portfolio files first, if they are stored somewhere in that folder tree.)

Colen November 9th, 2017 01:37 PM

Try what Farling recommends - if that doesn't help, please email us at support@wolflair.com and we'll get you sorted out. Hope this helps!


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