Why the reactivation?
I had something very odd happen tonight. The D&D SRD had an update. So I updated. Then I opened one of the Portfolios I use. I opened a character and made a couple changes. When I went to save the portfolio the Hero Lab informed me I couldn't save as it was now running in Demo mode. My license was no longer valid. Yet it ran fine last night and the night before.
Couple of quick facts: No I did not change computers. No I did not change OS. No I did not update anything in the last week. The ONLY change I made in the last week was run the update of the SRD. Why would this require the "Move the license to this machine" error? I don't plan to buy a new computer in the next six months so no big deal, until it does this again of course. Please help me figure out what happened. :( |
If you're running Windows 10 sometimes updates push through that change your system identity for Hero Lab and it causes a reactivation issue. Also if the license is on more than one computer it'll happen.
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My Hero Lab is only on this one computer, not more than one.
As for updates pushing through, I did have one update quite some time ago, but not in the last week. I would also have thought that if my Windows triggered the license lock, it would not have allowed me to have run the D&D 5e as it was not my original purchase, but rather an add-on I bought later. In any case, I just hope what ever triggered it does not do so more than once every 4 months. To have been locked out of the program because I upgraded it would be frustrating. I also think to just dismiss the timing, it locking within a few minutes of my D&D SRD update would be hard to do. |
With Windows 10 one of the first things I did after installing was set my Internet Connection to metered. That prevents Win10 from automatically downloading and installing updates. Then I know what and when things are getting installed.
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