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-   -   Server status/maintenance (http://forums.wolflair.com/showthread.php?t=60040)

SteveT October 16th, 2021 06:06 PM

On Sat. (Oct. 16) we will be taking Hero Lab Online down for maintenance to fix a serious issue with the Oracle class in Pathfinder 2 at 6:15 PM Pacific (1:15 AM UTC). Expected duration of downtime is 5 minutes. We apologize for the inconvenience.

EDIT: This has been completed.

SteveT October 18th, 2021 06:44 PM

On Wed. (Oct. 20) we will be taking Hero Lab Online, Realm Works, and our account/sales server down for maintenance at 10 AM Pacific time (5 PM UTC). Expected duration of downtime is 30 minutes.

EDIT: This has been completed.

SteveT October 22nd, 2021 12:54 PM

On Fri. (Oct. 22) we will be taking Hero Lab Online down for maintenance at 1:15 PM Pacific time (8:15 PM UTC) to fix an internal stability issue that could impact performance. Expected duration of downtime is 10 minutes, though it may be less.

EDIT: This has been completed.

SteveT October 26th, 2021 02:25 PM

On Wed. (Oct. 27th) we will be taking Hero Lab Online down for maintenance at 10 AM Pacific time (5 PM UTC). Expected duration of downtime is 10 minutes.

EDIT: This has been completed.

SteveT October 27th, 2021 11:27 AM

On Wed. (Oct. 27th) we will be deploying a hotfix for Hero Lab Online at 11:40 AM Pacific time (6:40 PM UTC). Expected duration of downtime is 10 minutes.

EDIT: This has been completed.

SteveT November 3rd, 2021 02:36 PM

On Wed. (Nov. 3) we will be taking our account/sales server down for maintenance at 2:45 PM Pacific time (9:45 PM UTC). New logins to Hero Lab Online and Realm Works will be unavailable for approximately 1 minute. Our store and account management websites will be unavailable for a few minutes beyond that.

EDIT: This has been completed.

SteveT November 4th, 2021 11:15 AM

On Thurs. (Nov. 4) we will be taking our account/sales server down for maintenance at 11:25 AM Pacific time (6:25 PM UTC). New logins to Hero Lab Online and Realm Works will be unavailable for approximately 1 minute. Our store and account management websites will be unavailable for a few minutes beyond that.

EDIT: This has been completed.

SteveT November 8th, 2021 11:18 AM

On Thurs. (Nov. 11) we will be taking Hero Lab Online our account/sales server down for maintenance at 10 AM Pacific time (5 PM UTC). Expected duration of downtime is 30 minutes.

NOTE: This maintenance was originally scheduled for Wed. Nov. 10 but was postponed to Thurs. Nov. 11.

EDIT: This has been completed. Release notes will be posted shortly.

SteveT November 12th, 2021 10:25 AM

On Fri. (Nov. 12) we will be taking Hero Lab Online down for maintenance at 10:45 AM Pacific time (6:45 PM UTC). Expected duration of downtime is 10 minutes.

EDIT: This has been completed.

SteveT November 19th, 2021 02:08 PM

On Fri. (Nov. 19) we will be taking our account/sales server down for maintenance at 2:15 PM Pacific time (10:15 PM UTC). New logins to Hero Lab Online and Realm Works will be unavailable for approximately 1 minute at this time.

EDIT: This has been completed.


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