On Thurs. (Jan. 21st) at 5:00 PM Pacific time (1 AM UTC 1/22), we will be rolling out a hotfix for Hero Lab Online. We expect up to about 5 minutes of downtime, though it may be less.

EDIT: This has been completed.

On Fri. (Jan. 22nd) we will be taking our account/sales server down briefly at 11:05 AM Pacific time (7:05 PM UTC). New logins for Hero Lab Online and Realm Works will be unavailable for a minute or two during this time.

EDIT: This has been completed.

On Fri. (Jan. 22nd) we will be taking our account/sales server down briefly at 5:30 PM Pacific time (1:30 AM UTC 1/15). New logins for Hero Lab Online and Realm Works will be unavailable for a minute or two during this time.

EDIT: This has been completed.

On Thurs. (Jan. 28th) we will be taking Hero Lab Online, Realm Works, and our account/sales server down for maintenance at 10:00 AM Pacific time (6 PM UTC). Expected duration of downtime is 30 minutes, though it may be less.

EDIT: This has been completed.

On Thurs. (Feb. 11h) we will be taking Hero Lab Online and Realm Works down for maintenance at 10:00 AM Pacific time (6 PM UTC). Expected duration of downtime is 1 hour, though it may be less.

EDIT: This has been completed.

On Thurs. (Feb. 18th) we will be taking Hero Lab Online down for maintenance at 10:00 AM Pacific time (6 PM UTC). Expected duration of downtime is 1 hour, though it may be less.

EDIT: This has been completed.

We will be rolling out a hotfix for HLO at 12:30 PM Pacific time (8:30 PM UTC) today (Thurs. Feb. 18th). Expected downtime is 15 minutes, possibly less.

EDIT: This has been completed.

We will be rolling out critical bug fixes for HLO at 10:45 PM Pacific time (6:45 PM UTC) today (Fri. Feb. 19th). Expected downtime is 15 minutes, possibly less.

EDIT: This has been completed.

We will be rolling out critical bug fixes for HLO at 2:20 PM Pacific time (10:20 PM UTC) today (Fri. Feb. 19th). Expected downtime is 15 minutes, possibly less.

EDIT: This has been completed.

On Thurs. (Feb. 25th) we will be taking Hero Lab Online, Realm Works, and our account/sales server down for maintenance at 10:00 AM Pacific time (6 PM UTC). Expected duration of downtime is 1 hour.

UPDATE: We are investigating an issue and will be down a little longer than expected. Sorry for the inconvenience. We will post updates here when there is more information to share.

UPDATE: Everything is now back up.