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-   -   Restoration Problems (http://forums.wolflair.com/showthread.php?t=63123)

KefkaZ August 30th, 2019 07:38 PM

Restoration Problems
 
I'm having problems syncing my realm. I had a realm where I made a
significant mistake and so I tried to restore a backup. However, when I
try to sync and use the local version, I get an error saying which crashes
realm works. It says "Sync failed to ImportExportDef record with key "KEY:((A whole lot of hex code))" being 7115456 bytes which is greater than the maximum of 5347737 bytes."

On the flip side When I try to just bring down my data from the server and just deal with the mistake, I get a "sync timed out" error.

Sent a message to support, but any ideas in the interim?

Grey Mage August 30th, 2019 09:59 PM

If you search the forums, you will find an ongoing issue with Sync Timeouts... I think you probably have 2 things going on... the first you identified and sent to support and possibly the second which is a known error that is ongoing while the Devs work on it...

KefkaZ August 31st, 2019 12:03 PM

I saw that. I ended up working around the issue by loading my backup, going in offline, exporting the entire realm and then importing it into a fresh one.

Farling September 2nd, 2019 12:57 AM

You can't restore from a backup if you've synced a more recent version with the cloud.
Your local restored copy will always be out-of-date compared to the version stored in the cloud.
Unfortunately, there is no way in the current version of RW to save a "snapshot" of the current realm, in order to be able to go back to it (you can only go back to the last synced version).

KefkaZ September 2nd, 2019 06:33 PM

Ugh. Well, at least now I'm just dealing with a sync error.


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