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-   -   Hero Lab crashed during Test Now (http://forums.wolflair.com/showthread.php?t=48392)

Sendric February 24th, 2014 05:25 AM

Hero Lab crashed during Test Now
 
1 Attachment(s)
Not sure if this is right thread, but I think it is. Anyway, I was editing the Focused Specialist class variant in the d20 system. The changes were not particularly exciting. All I did was change some if statements that were looking for Wizard levels (#levelcount[Wizard]) to look up the caster level using a variable (lvl = hero.child[cHelpWiz].field[cCasterLev].value). I saved, hit Test Now, and received the following error message:

Quote:

HeroLab.exe has encountered an error and needs to close.

Please email a DESCRIPTION OF WHAT YOU WERE DOING, in as much detail as possible, along with this message, to support@wolflair.com. PLEASE NOTE: Unless you tell us what you were doing, we won't have enough information to fix this problem!

Right click and choose "Copy to Clipboard" to copy these details, or you can find them in this file: C:\Users\tb10\AppData\Local\Temp\lwderror1104.txt

C:\Program Files (x86)\Hero Lab\HeroLab.exe
4.3a 404

major: 6, minor: 1, build: 7600, platform: 2, version: , spmaj: 0, spmin: 0, suitemask: 00000100, type: 1
ACCESS VIOLATION
Address: 0x00467a7f
Type: bad read
I did update to HL for Windows 4.3a just prior to this, so maybe it has something to do with the most recent update. I certainly haven't seen any errors like this with any of my other work prior to this.

Here's the file:

ShadowChemosh February 24th, 2014 09:58 AM

I am pretty sure Colen is going to want the .txt file listed above. So to save a step you may wish to post/attach it if you can. I know Colen usually wants mine when the above has happened as sometimes it provides additional information. :)

Code:

C:\Users\tb10\AppData\Local\Temp\lwderror1104.txt

Sendric February 24th, 2014 11:52 AM

Well, if he's going to be difficult, then ok. :)

BoomerET February 24th, 2014 12:32 PM

Ahh, I see the problem.

You got a 404 after the 4.3a.

I researched this code and it typically means something can't be found.

Maybe it couldn't find 4.3a? Did you look to see if you had 4.2z?

(Yes, I'm kidding)


BoomerET

ShadowChemosh February 24th, 2014 02:19 PM

Quote:

Originally Posted by BoomerET (Post 176383)
Ahh, I see the problem.

You got a 404 after the 4.3a.

I researched this code and it typically means something can't be found.

Maybe it couldn't find 4.3a? Did you look to see if you had 4.2z?

(Yes, I'm kidding)

I had flashed backs of working with IBM tech support while reading this. I was also just trying to find an issue on a production IBM server where the program was tossing "00211" which actually comes out to "Error calling program or procedure.". Really no **** their was an error but how about telling me "what" the error was!!! :mad:

Sendric February 25th, 2014 05:12 AM

Quote:

Originally Posted by ShadowChemosh (Post 176385)
Really no **** their was an error but how about telling me "what" the error was!!! :mad:

What would be the fun in that? :D

liz February 25th, 2014 11:45 AM

While I hate to interrupt the fun you two are having, Sendric can you please send the crash error and the .txt file to support@wolflair.com? That way I can make sure it gets to Colen. Crash reports like this can get lost in the forums, and it's also not the best place to troubleshoot. Thanks! :)

Sendric February 28th, 2014 06:59 AM

Quote:

Originally Posted by liz (Post 176440)
While I hate to interrupt the fun you two are having, Sendric can you please send the crash error and the .txt file to support@wolflair.com? That way I can make sure it gets to Colen. Crash reports like this can get lost in the forums, and it's also not the best place to troubleshoot. Thanks! :)

Whoops. Missed this. I'll send that out now. Sorry.


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