Windows 8 released this weekend
How dare MS not consult with Lonewolf and check to see if you wanted overtime!!
Windows 8 was released this weekend and myself (and I am sure many others) installed it onto their Herolab licensed machines. The program works (as far as I can tell), but the license sensing mechisism kicked in, and requires a license renewal on the machine. And of course things being what they are, lonewolf had several updates the past month so the process gets stopped by the 'Uhoh you already did this in the past 120 days' you have to ask for special permission from Lonewolf to do this. I know you guys are busy enough getting all the database updates that have been heading your way via the publishers into your products. But don't blame us for Microsloths wonderfull planning to roll out their new OS on the weekend! (hey at least they didn't wait till Wednesday of Thanksgiving week, right?). So dead in the water till you boys (and girls) get back in the office Monday morning and reset those permissions for us. |
Be very careful with which license number you use on each computer.
Each copy of Hero Lab is licensed for use on two computers, but each of those computers must have a different license number, or you will get the behavior you're describing - if you use the same license number to install Hero Lab on a second computer, Hero Lab thinks you're done using it on computer #1, now you're using it on computer #2. Then, the next time you update computer #1, Hero Lab says "OK, you're done using it on computer #2, now you're using it on computer #1". In the license menu, choose "Obtain Secondary License" to get a number to use on a second computer. If you've already done so, the "Send my Licenses to me" option in the license menu will remind you what numbers you have available. If you want to check what license numbers you're using on each computer, go to the help menu, and choose "About Hero Lab". |
Mathias you just saved me a world of grief! Thank you, while I knew this I almost just went and did the rereg....glad I stopped myself and checked the forums!
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I bought all four licenses so I can juggle them between my personal desktop and laptop plus my work laptop. I upgraded both of my personal computers and only had to get Lone Wolf to manually allow one of my activations (and you guys were pretty quick, even on a weekend).
Still, it would be nice to be able to manually free a license from inside the software so I didn't have to bug Lone Wolf so much :) |
So does this mean HL will work with the new Windows Tablets?
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When the Surface Pro comes out, it will run a full version of Windows 8, which means it should run applications like Hero Lab smoothly. Note the operative word here is "should". We don't have access to a Surface Pro, so we have no idea how well things will actually work at this point. All we have is the info Microsoft has published thus far. We'll know for sure when the Surface Pro is actually released. Hope this helps! |
Great, then I will just have to wait and see.
Thanks for the feedback/input guys. :-) |
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