My Dell notebook died and I need to transfer AB to a the rep
Hello. I sent in a Support email with my license information, but have not gotten a response. My laptop died and I have a new replacement I'm trying to install it on (I used the secondary license on a temp pc at home, keyword being TEMPORARY). I would really appreciate a response to my request to deactivate my license so that I can reinstall this program and use it for my warhammer tounament tomorrow.
I bought the new version not too long ago and used to use the previous versions. This new licensing mechanism is a good idea, but unfortunatly it requires a higher level of responsiveness from the company. The forums seem to indicate that that is not happening. A suggestion that may help would be if you allowed your license management website to deactive codes and assign out new ones, rather than do the secondary activation code, or additionally. Thanks! |
...poke....
I would really appreciate a response. There's been no response by email or forums. I don't see an average wait time listed on the support pages. So I'm not sure if I should have to wait one, two, three days or over a week?
Email was sent Wed 20th. Is there a phone number I should be calling? If I get no response and bring it back to the store for a return will I get my money back? I mean, I like it, really want to use it, but I CAN'T. |
Just a reminder that I'm looking for somebody to respond to my email about my license. It's been a week (5 business days) now.
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My Dell notebook died and I need to transfer AB to a the rep
At 04:42 AM 8/22/2008, you wrote:
Quote:
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