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-   -   Disabled License (http://forums.wolflair.com/showthread.php?t=59997)

Kengrad January 23rd, 2018 10:08 AM

Disabled License
Hello team,

My license was disabled 10 days ago, 11 days ago I was using it and everything was fine.

I submitted a case (Case 143657) on 01/13/2018. The automated response stated that I should have a response within three days, but it has been 10 days and I have not had a response.

I have replied to the auto generated e-mail per the final paragraph of said e-mail, but have still received no response in the five days since.

Any advice on what other steps I can take to get back into my account would be apprenticed

Colen January 23rd, 2018 11:28 AM

Hi Kengrad,

Sorry for the delay! I've responded to your support case, so you should now be good to go. Thanks for your patience!

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