Lone Wolf Development Forums

Lone Wolf Development Forums (http://forums.wolflair.com/index.php)
-   Announcements (http://forums.wolflair.com/forumdisplay.php?f=96)
-   -   Server maintenance (http://forums.wolflair.com/showthread.php?t=60040)

davidp January 26th, 2018 02:52 PM

Server maintenance
 
At 5:00 PM Pacific time today, we will be taking the Hero Lab Online server, the sales server, and the account server down for maintenance. It is expected that the maintenance will be completed within half an hour.

This means Hero Lab Online will be unavailable during the maintenance period. Realm Works logins will also be unavailable. And sales for Realm Works and Hero Lab Online products will also be affected.

SteveT January 28th, 2018 08:10 PM

We are tentatively planning another short maintenance period on Monday this week during the afternoon Pacific time. This maintenance is not expected to take very long, and we will do our best to minimize server downtime as much as possible. We’ll provide more details once they are available.

SteveT January 29th, 2018 02:09 PM

At 3:45 pm Pacific time today we will be taking the account and sales servers down for maintenance. The maintenance is expected to be completed within half an hour.

During the maintenance period, logging in to Hero Lab Online and Realm Works will be unavailable. Sales for Realm Works and Hero Lab Online products will also be affected.

SteveT February 1st, 2018 07:41 PM

We are planning to take the account/sales server down for a short maintenance period on Friday during the afternoon Pacific time. As usual, we will minimize server downtime as much as possible. We’ll provide more details once they are available.

SteveT February 2nd, 2018 12:37 PM

At 2:30 pm Pacific time today we will be taking the account/sales server down for maintenance. The maintenance is expected to be completed within half an hour.

During the maintenance period, logging in to Hero Lab Online and Realm Works will be unavailable. Sales for Realm Works and Hero Lab Online products will also be affected.

Joe February 14th, 2018 11:39 AM

We're planning a Hero Lab Online release tomorrow afternoon. The exact time is TBD, but is likely to be between 12pm-4pm Pacific time. Downtime is expected to be minimal. There may be a few seconds during which the service becomes unresponsive, after which you will need to refresh your browser to get the latest update.

Sales and Realm Works should be unaffected.

Joe February 15th, 2018 01:27 PM

Update: We're on track. The "blip" of downtime should be at some point in the next 30-40 minutes (~2:45-3:15pm Pacific).

SteveT February 15th, 2018 05:18 PM

We’re planning to take the account/sales server down for a short maintenance period on Friday during the afternoon Pacific time. The exact time is TBD, but it is likely to start between 12pm-4pm, and is expected to be completed within half an hour.

During the maintenance, sales and license activation for Realm Works and Hero Lab Online products will be unavailable, along with the account management website.

For a brief portion of the maintenance, logging in to Hero Lab Online and Realm Works will be unavailable, however this portion typically lasts only a few minutes, and you’ll be unaffected if you are already logged in.

SteveT February 16th, 2018 04:26 PM

UPDATE: We are running late today. We will be taking the account/sales server down for a short maintenance period at 6pm Pacific. The maintenance is expected to be completed within half an hour.

As mentioned yesterday, for a few minutes at the beginning of the maintenance period, logging in to Realm Works and Hero Lab Online will be unavailable, however if you are already logged in your service will be unaffected.

SteveT February 19th, 2018 05:55 PM

We are tentatively planning to take the account/sales server down for a short time on Tuesday during the afternoon Pacific time for maintenance. We’ll provide more details once they are available.


All times are GMT -8. The time now is 12:09 AM.

Powered by vBulletin® - Copyright ©2000 - 2019, vBulletin Solutions, Inc.
wolflair.com copyright 1998-2016 Lone Wolf Development, Inc. View our Privacy Policy here.