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can not delete items in iOS app

G

Golo

Member
As of the latest update I cannot delete Classes, Feats, alternate racial features, items spells or any other feature in-app so. So If I add the wrong thing I have to start over because I can not remove anything.

I can delete portfolios, I also have this problem in the 5e portion of the app.

It is easy to reproduce. add a class level and then try to remove it. nothing happens after you click on delete or swipe left for delete.
 
Update the app. I found this problem in beta build 812 and reported it and it appears to be fixed in build 815 (which I'm now using).
 
Same issue here, this started out of nowhere. Already on build 815. Tried deleting the app, reinstalling, restarting the iPad... nothing works.
 
LucasVon said:
Same issue here, this started out of nowhere. Already on build 815. Tried deleting the app, reinstalling, restarting the iPad... nothing works.
Click to expand...
Oh. :o

Sorry, it works for me. I wonder what the difference is between our two setups...?
 
After talking to Ryan from Support, looks like using the delete button is what's causing the issue. Besides not working itself, it stops other things from working, like the swipe to delete, and (at least in my case), the Night's Rest button.

Worked around it by restarting the app, reloading the portfolio and only using the swipe to delete function.

Hopefully it'll be fixed in the next patch!
 
In addition to deletion not functioning and needing to restart the iPad app, I've noticed that deleting spells sometimes does not work correctly. Based on the behavior, it appears to be an array indexing issue. For instance, I will choose to delete the 5th spell from the top, but a pop-up will appear asking if I want to delete the spell immediately below it. If I click "OK", the spell described in the pop-up is deleted, not the spell I initially selected.
 
The Apple team has approved our latest Update Build for the Hero Lab iPad App to Version 8.7.3, and that this Update should resolve the frustrations, lock-ups, and freezing that occurs when trying to Delete a variety of Character Selections.

Go ahead and boot up your iPad, get it Updated and you should be good to go. We very much appreciate your patience while we worked on the BUG, and that you bothered to reach out and Report the problem.

Do let us know if you run into any issues. Thanks again!
 
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