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-   -   AB Download Error (http://forums.wolflair.com/showthread.php?t=36885)

Homer S February 2nd, 2013 07:11 AM

AB Download Error
 
The Army Builder download appears broken.

Homer

RICHARDC1967 February 2nd, 2013 08:05 AM

same issues here, getting an error message unable to access updates...

Homer S February 2nd, 2013 04:08 PM

Seems all better now.

Homer

rob February 2nd, 2013 06:23 PM

It was a temporary hiccup with our hosting provider this morning that was fixed after a few hours. Everything is running smoothly again. Sorry for the inconvenience.

Fantasticmrfox February 25th, 2013 10:29 AM

Nope...it's doing it again!

They've had their security certificate revoked...or the revocation information is missing at any rate!

Colen February 25th, 2013 01:25 PM

(Reposting my answer from the other thread this was posted in:)

Hi Fantasticmrfox,

We've had a handful of users run into that error, but we have no idea why. It works great for 99.99% of our users, and our certificate is valid and up to date. However, some people get the error regardless. :( I don't know if it's a windows thing, or an ISP thing, or some other issue.

Here's the method I've found for suppressing the error:

- Close Army Builder and open Internet Explorer.
- From the Tools menu, select Internet Options to display the Internet
Options dialog.
- Click on the Advanced tab.
- Scroll down to the Security section.
- Uncheck the Check for server certificate revocation box.
- Click on the OK button.
- Close all Internet Explorer browsers before retrying.

This should let you access the updates for Army Builder appropriately.

Fantasticmrfox February 26th, 2013 01:11 AM

Thanks again Colen - see my other post about this please!

Obeliske June 6th, 2014 04:16 AM

I'm having this issue pop up when trying to update HL for Pathfinder.... does anybody know of a fix?

DrewGin June 6th, 2014 09:33 AM

I am a mac user and am currently experiencing the same problems, regarding unable to update. I would really appreciate any help that can be offered.

Pagan71 June 6th, 2014 10:21 AM

Still globally affecting OS X and Windows 7.

Receiving the certificate revocation error. While the recommendation allows access on Windows, it opens up a huge security risk. Do you have any idea when the Lone Wolf ISP will re-propagate the certificates?

liz June 6th, 2014 10:57 AM

Thanks everyone, we have an announcement on the forums right now regarding this issue. While we're working to resolve these issues, you may find that our sales sites and update mechanisms are unavailable. We'll update everyone via the announcement when things are back up and running. Thank you for your patience.


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