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-   Hero Lab Online Discussion (http://forums.wolflair.com/forumdisplay.php?f=95)
-   -   Where did it go. (http://forums.wolflair.com/showthread.php?t=64655)

thaX August 14th, 2020 12:42 PM

Where did it go.
 
I have been all over the Lonewolf site and no where is there a portal to get to Herolab online without paying for it again.

How do I get to my account?

thaX August 14th, 2020 12:58 PM

Is there something going on, I can't log in from the main site...

I really don't want to pay for it again.

thaX August 14th, 2020 01:31 PM

Usually, when I searched google for it, the link went straight to it. Now, it brings up the main page.

TheYsconator August 14th, 2020 02:00 PM

Wait, do you main https://herolab.online ?

What do you mean with 'I can't log in from the main site?'

rob August 14th, 2020 04:40 PM

You're gonna have to provide more details here for me to be able to investigate and/or assist. The herolab.online site has been operating without interruption since the deployment on Wednesday. And nothing should have changed anywhere. So I don't understand what problem you are encountering.

thaX August 14th, 2020 05:18 PM

Alright, that link worked...
Where is it at on the main Lonewolf web site? I only can get the page where it lists the options to buy and no where to log in at all.

Farling August 15th, 2020 03:36 AM

Interesting. You would have thought that the page https://www.wolflair.com/hlo/ would have a link to the .online web site for current users.

Koro76 August 18th, 2020 07:50 AM

Quote:

Originally Posted by Farling (Post 290343)
Interesting. You would have thought that the page https://www.wolflair.com/hlo/ would have a link to the .online web site for current users.

Seconded. I've had multiple players have this problem.

rob August 18th, 2020 09:54 PM

Now that I understand the problem, this was my fault for not circling back since the start of the year. We were migrating everything to a completely new hosting environment, rolling out the initial rewrite of the server, and revamping the main website in January/February. There were quite a few rough edges back then, and the way things were behaving led to problems and confusion for a few users. So I had the confusing links removed and then forgot to circle back once everything stabilized to put them back in. We should absolutely get that fixed...


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