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-   Realm Works Discussion (http://forums.wolflair.com/forumdisplay.php?f=67)
-   -   Sync Timeout (http://forums.wolflair.com/showthread.php?t=62820)

Decapus June 24th, 2019 02:57 AM

And how can i open a ticket, or is it enough that you guys opened one?

ri_gamer June 24th, 2019 05:20 AM

I would submit one so they know it's not isolated, so far all I've heard is crickets.

https://sales.lonewolfdevel.com/Supp...ern=Bug_Report

or support@wolflair.com

Silveras June 24th, 2019 09:51 AM

Just because it is the same message in the end, that does not mean it is the same problem... so it is always, always best to open a Ticket rather than hope someone else opened one that solves your issue.

The bug report link changed recently, it is now on the Contact Us page.

nightpanda2810 June 28th, 2019 03:46 AM

Same thing here. Multiple PC's and internet connections. Only happening on my realm that has all of the Pathfinder content imported, so it's a huge one.

ri_gamer June 29th, 2019 01:07 PM

I'm had to fall back to copying my master realm from pc to pc. Sort of regretting paying for the cloud service now. Worked ok before I had to pay for it, isn't it supposed to be the other way round?

Silveras July 8th, 2019 08:20 AM

I just have to point out that the longer this goes on, the less incentive there is for a GM to try to use Realm Works to share data with the players.. because he can't.

As it stands now, I cannot urge my players to adopt Realm Works player edition.

BubbaDave July 10th, 2019 09:11 AM

Uggh. What the hell did I just pay for their cloud service for if I can't sync my realms?

daplunk July 10th, 2019 07:04 PM

You can sync... assuming you don't have a bug with your realm, in which case you should contact support.

Twistedtechmike July 14th, 2019 09:25 AM

It's even better when you can't login due to Account Connection Errors.

BubbaDave July 14th, 2019 04:57 PM

Emailed support and they asked a few questions and had me download a small program and send them a file. I was informed they handed it off to the Devs. So now I wait.


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